XMC, Inc. - Chattanooga, Tennessee

Introduction to XMC, Inc.

For individuals and businesses seeking reliable printing equipment and comprehensive document management solutions, XMC, Inc. presents itself as a dependable resource. Located in Chattanooga, Tennessee, XMC, Inc. has established a strong reputation as a provider of printer repair services, copier repair services, and a full-service copy shop. They cater to a diverse clientele with a range of needs, from routine printing tasks to more complex document requirements. This detailed overview will delve into the specifics of XMC, Inc., including its location, services offered, customer feedback, and key contact information.

Address: 700 Market St, Chattanooga, TN 37402, United States.

Phone: 4237027239

Website: xmcinc.com

Services Offered by XMC, Inc.

XMC, Inc. offers a multifaceted suite of services designed to streamline document management and printing processes. Their core offerings include:

• Printing Equipment Supply: They act as a supplier of a wide array of printing equipment, catering to diverse business sizes and printing volumes.
• Copier Repair Service: XMC, Inc. provides expert copier repair services, ensuring their clients' machines operate efficiently and reliably. They handle both preventative maintenance and troubleshooting.
• Printer Repair Service: Similarly, they specialize in printer repair services, addressing issues with various printer models and brands.
• Copy Shop: Offering standard copy shop services, including black and white and color copying, printing, and scanning.
• Fax Service: They continue to offer traditional fax service for businesses that still require this functionality.
• Ink Cartridge Sales & Service: XMC, Inc. also provides a selection of ink cartridges for various printer models ensuring availability and convenience for their customers.

Accessibility and Amenities

XMC, Inc. prioritizes accessibility for all customers. The facility is equipped with:

• Wheelchair-Accessible Car Park: A designated parking area is available for patrons utilizing wheelchairs.
• Wheelchair-Accessible Entrance: The entrance to the facility is designed to be accessible to individuals using wheelchairs.

Customer Feedback and Reputation

Currently, XMC, Inc. has 2 reviews on Google My Business, with an average rating of 3/5. While the feedback is mixed, it highlights areas for potential improvement. Some customers have praised the efficiency of their printer repair services and the helpfulness of the staff. Conversely, some reviews mention occasional delays in service and communication issues. The company seems to be actively working to address these concerns and enhance customer satisfaction. A deeper dive into the Google My Business reviews reveals a range of experiences, illustrating the need for ongoing attention to service quality and responsiveness. The business is actively seeking to improve its reputation and build stronger customer relationships.

Average opinion: 3/5

Specialties: Printing equipment supplier, Copier repair service, Copy shop, Fax service, Printer repair service.

Conclusion

XMC, Inc. represents a valuable resource for individuals and businesses in Chattanooga and the surrounding area requiring reliable printing equipment, repair services, and document management solutions. Despite a mixed customer feedback score, their commitment to accessibility, coupled with their diverse service offerings, positions them as a viable option. Continued focus on improving customer communication and service efficiency will undoubtedly contribute to a more positive customer experience and reinforce their standing within the local business community. The combination of their printer repair service, copier repair service, and copy shop division, coupled with their commitment to accessibility, makes them a noteworthy business to consider.

👍 Reviews of XMC, Inc.

Eric C.

1/5

Do not use this company. They will tell you one thing and then over charge you by thousands of dallars. When I called to have it fixed they said I was under contract and did nothing to fix the problem. I have not seen a sales rep once the problems started.

anthony B.

5/5