Value City Furniture - New Baltimore, Michigan

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 50400 Gratiot Ave, New Baltimore, MI 48051, United States.
Phone: 5862217019.
Website: valuecityfurniture.com
Specialties: Furniture store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1187 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Value City Furniture

Value City Furniture 50400 Gratiot Ave, New Baltimore, MI 48051, United States

☎️5862217019

⏰ Open Hours of Value City Furniture

Monday: 10 am–9 pm
Tuesday: 10 am–9 pm
Wednesday: 10 am–9 pm
Thursday: 10 am–9 pm
Friday: 10 am–9 pm
Saturday: 10 am–9 pm
Sunday: 11 am–7 pm

Value City Furniture: A Comprehensive Guide

Value City Furniture, located at 50400 Gratiot Ave, New Baltimore, MI 48051, United States, is a renowned furniture store that provides a wide array of high-quality and stylish furniture options for its customers. This article aims to offer a comprehensive guide to this esteemed furniture store, detailing its main services, location, featured characteristics, practical information, and positive aspects from reviews.

Main Services

Value City Furniture specializes in offering a diverse range of furniture options for various rooms in your home, including living rooms, bedrooms, dining rooms, and more. Their extensive collection includes sofas, loveseats, armchairs, recliners, accent chairs, beds, dressers, nightstands, armoires, dining tables, buffets, and much more. Customers can choose from a variety of styles, colors, and materials to match their preferences and budgets. The store also offers assembly and repair services to ensure your furniture is in perfect condition.

Furniture store
Delivery
In-store pick-up
In-store shopping
On-site services

Location and Access

Value City Furniture is conveniently located at 50400 Gratiot Ave, New Baltimore, MI 48051, United States. This strategic position allows easy access for customers from nearby neighborhoods and surrounding areas. The store is wheelchair-accessible, ensuring that customers with mobility issues can easily navigate the premises. Ample parking is available at the site, making it convenient for customers to park their vehicles and shop with ease.

Featured Characteristics

Value City Furniture stands out for its extensive range of high-quality furniture options, competitive prices, and excellent customer service. The store's knowledgeable staff is always willing to help customers find the perfect pieces to match their tastes and requirements. Customers can also take advantage of the store's assembly and repair services to ensure their furniture remains in top condition. Additionally, the store offers flexible payment options, including cheques, credit cards, debit cards, and NFC mobile payments, making it convenient for customers to complete their purchases.

Practical Information

To contact Value City Furniture, customers can call the store at Phone: 5862217019 or visit their website at valuecityfurniture.com. The store is open from Monday to Friday, from 10:00 am to 8:00 pm, and on Saturdays and Sundays, from 10:00 am to 6:00 pm. Customers can opt for delivery, in-store pick-up, or in-store shopping, depending on their preferences and convenience.

Positive Aspects from Reviews

Value City Furniture has received numerous positive reviews from satisfied customers. One of the most recurring compliments is the store's extensive range of furniture options, which allows customers to find pieces that suit their tastes and budgets. Many customers have also praised the store's knowledgeable staff and excellent customer service, which ensures a pleasant shopping experience. The store's convenient location and easy access have also been appreciated by customers from nearby neighborhoods and surrounding areas. Overall, Value City Furniture enjoys an impressive average rating of 4.8/5 on Google My Business, with 1,187 reviews, indicating high levels of customer satisfaction.

👍 Reviews of Value City Furniture

Value City Furniture - New Baltimore, Michigan

Eva S.

1/5

This place delivered my daughter’s bed to our brand new freshly painted house and brand new floors. The delivery men scratched up the floors and put many dings on our walls by the stairs although I made sure to tell them that the walls and floors were just done.
They were so lazy and did not want to take the head board apart. Mind you we bought this bed because the sales lady told us that the headboard comes apart to make it easier to take up the stairs.

I pointed out the damages and they took pictures before they left. I called the store MANY MANY TIMES and every time I call they say we’re waiting on a third party to have a verdict. Horrible service.
It had been 10 months now and I have called them about 4 times and no resolution was provided or accommodation for all the damages.

Sandra W.

5/5

I had the best experience right from walking through the door and meeting Callie who assisted me with my order. Ended up adding to my order a week later and everything but my coffee table was delivered today 10/8, which originally delivery was set for 10/15, so bonus early!! I absolutely love all my selections and colors. Just found out this afternoon my coffee table will be delivered this Friday 10/11, which will pull it all together!! 🎉

KYWAN J.

5/5

I worked with Eric who is the most pleasant and down to earth person I have ever met in a furniture store. He made my visit all worth while. I felt no pressure to purchase anything. He kept a smile on my face. In fact the whole staff was great. I had to bring my husband back to meet everyone where you complete your purchase and sign paperwork. I called everyone when I got home and told them if your looking for furniture go to Value City.

Josie

1/5

I was suppose to be scheduled for delivery on July 8th (receipt with proof of date), when I didn’t receive any notifications of delivery, I called to track my order. Come to find out there was a “glitch” in the system and I was actually never scheduled for July 8th. I was rescheduled 3 days later. Requested a call back from a manager to see what could be offered for our inconvenience….. no call back.

Cheryl K.

5/5

Scott Laufman is an absolute asset to your company he is very knowledgeable in what he is selling and a very personable man on top of it. I wouldn’t hesitate to send all my friends and family his way. Absolutely the best salesman I have had the pleasure to work with in a very long time, His professionalism and manners are on spot!! Thank you Scott for all your help with the purchase of our mattress.

kenneth K.

1/5

Went to just look around. Scott was told to come greet us. Told him we were looking around. He left us. Half way around the store Scott came back. We preemptively told him we were still just looking around . He got an attitude with us about not wanting to talk with him.so unsat!

James T.

5/5

Some discoloration on the corner arm. I'm assuming it happened in the wrap. But over all I'm completely satisfied.

CDLLP

2/5

Don't buy the warranty coverage. Salesperson talked me into it and the company covering warranties is horrible. First fight through an AI operator then get a virtual operator from outside the country all for them to send you a confusing online link that doesn't make any sense set up for you to get frustrated, finish early just so they can deny you. Then they say you "cannot resubmit" My couch is only a year old, was told it would protect it against stains, my pets, everything. Well it might if you could actually and easily submit a claim.