Total Highspeed Internet Solutions - Nixa, Missouri

Total Highspeed Internet Solutions: A Comprehensive Overview

Total Highspeed Internet Solutions is a burgeoning provider of comprehensive internet and web hosting services, strategically located to serve the Nixa, Missouri area and beyond. Situated at 1091 Kathryn St, Nixa, MO 65714, United States, the company is dedicated to delivering reliable and high-speed connectivity alongside robust web hosting solutions. Prospective clients can readily contact Total Highspeed through their Phone: 4178511107 or visit their informative website at Website: totalhighspeed.com. The company’s Specialties: Internet service provider, Web hosting company position them as a valuable resource for both residential and business customers.

Services Offered – A Detailed Examination

Total Highspeed primarily focuses on providing superior internet services. They offer a range of plans designed to cater to diverse bandwidth needs, ensuring users experience seamless online experiences. Beyond simply providing internet access, they understand the importance of a stable and secure online presence, which is why they also specialize in web hosting. Their web hosting packages are tailored to support various website sizes and complexities, from small personal blogs to larger, more demanding e-commerce platforms. The company’s commitment to customer satisfaction shines through in their proactive approach to technical support and ongoing service monitoring.

Location and Accessibility

The physical location at 1091 Kathryn St, Nixa, MO 65714 is more than just an address; it represents a commitment to local service. The company emphasizes responsiveness and a personalized approach, a key distinction noted by many of their customers. Furthermore, Total Highspeed demonstrates a dedication to accessibility, offering Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access their facilities and services. This commitment to inclusivity underscores their values and positions them as a considerate corporate citizen within the Nixa community.

Customer Feedback and Reputation

Currently, Total Highspeed boasts 642 reviews on Google My Business, reflecting a significant level of customer engagement. The Average opinion: 3.4/5 suggests a generally positive reception, although there's room for continued improvement. Initial feedback indicates a strong appreciation for the stability and speed of their internet service, a welcome change for users who have experienced frequent outages and buffering with previous providers. A notable recurring theme is the relatively lengthy timeframe provided for cable installation, with estimates ranging from 2 to 8 weeks – a point of potential frustration for some clients. However, many clients highlight the recommendation from neighbors as a significant factor in their decision to choose Total Highspeed, suggesting a strong word-of-mouth reputation within the local area. The company’s responsiveness to customer inquiries and their dedication to resolving any issues promptly are frequently praised.

Key Features and Benefits

• High-Speed Internet Connectivity: Delivering consistently fast and reliable internet speeds.
• Secure Web Hosting: Offering robust and secure web hosting solutions for various website types.
• Dedicated Customer Support: Providing responsive and helpful technical support.
• Flexible Plans: Offering a range of plans to suit different bandwidth and budget requirements.
• Accessibility Features: Ensuring accessibility for individuals with mobility limitations.

Total Highspeed’s approach to internet service and web hosting is characterized by a focus on delivering a dependable and user-friendly experience. The emphasis on local service and customer satisfaction differentiates them within the competitive market. While the timeline for initial installation remains a potential area for refinement, the overwhelmingly positive feedback regarding internet speed and stability strongly suggests a commitment to meeting and exceeding customer expectations.

Customers appreciate the ease of switching from previous, less reliable internet providers, highlighting the significant improvement in service quality. The consistent recommendation from established clients underscores the value proposition of Total Highspeed, and the company’s commitment to accessibility further enhances its appeal. Moving forward, streamlining the installation process and maintaining consistent communication with clients regarding project timelines will undoubtedly contribute to an even stronger reputation and continued growth.

👍 Reviews of Total Highspeed Internet Solutions

Laura N.

4/5

Total highspeed is new to our area, I've only been using their service for a week. So far I have not experienced any outages or buffering like I did constantly with my last internet provider.
They come highly recommend by my neighbor who has been using their services for about 6 months.
I'm only leaving a 4star review due to the fact that they haven't buried the cable yet. We'll see how respectful of our property they are when that occurs. I'm not happy with the time-line of this, 2 to 8 weeks, kind of vague.

Arnold S.

5/5

Total High Speed has provided us with reliable, high quality internet service for over a decade. They have always been responsive to any questions we've had or problems we have experienced. A very good company.

katpat756

4/5

I’ve had Total High speed for 14 years. Fiber optics was just installed, which has been amazing. All of the employees have always been very helpful and eligible.

David B.

4/5

Total Highspeed was as advertised, super-fast, solid connectivity, and super easy installation. I only gave them 4 stars because they haven't finished burying the cable to the house. I'm sure they will do a great job but holding the final star until it is done.

Chris S.

5/5

Total highspeed has been great, once fiber was in my area the installation was quick. I have had total highspeed for 2 years now and I have only had 2 outages, 1 caused by a storm and 1 was a damaged cable under my house. They had it back up and going in under 24 hours. I would recommend them to anyone.

Kenny D.

5/5

Great communication before and during install. Everything was completed on time on the day it was scheduled. Speeds are much better than satellite!

Jennifer B.

2/5

When my Internet goes out, I call them and one rep will tell me one thing and they can’t fix it and then the next day another rep will tell me something completely different and then another time someone else will tell me something totally different again. I can’t seem to get a correct answer the first time from any of their tech reps. And when I had identity theft, they charged me $40 for a bank charge and wouldn’t remove it. And I’m paying $113 a month to get Speed high enough to upload a 10 minute video. Kind of ridiculous. I’ve gone without Internet for as long as six days!!

Kelly H.

1/5

Not impressed with total high speed internet. We’ve been with them for 3 years only because we live in a rural area where it’s hard to find internet but fiber optic finally made it to us and we switched immediately. We’ve struggled with outages on a frequent basis, which I understand Internet can go out, but anytime it went out in order to receive a credit, you’d have to call in and report the outage and then turn around and call back once you receive service again. If you failed to call back you never received credit. Just over all not a great service. Wouldn’t recommend! Once I called to cancel now they want to charge us to send them back the inside equipment.