The UPS Store - Vestavia Hills, Alabama

Address: 3179 Green Valley Rd, Vestavia Hills, AL 35243.
Phone: 2059693099.
Website: locations.theupsstore.com.
Specialties: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service.
Other points of interest: Onsite services, Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 3.6/5.

Location of The UPS Store

2059693099

The UPS Store, located at Address: 3179 Green Valley Rd, Vestavia Hills, AL 35243, is a reliable and convenient choice for shipping and business needs. This store offers a wide range of services, including shipping and mailing, business center, freight forwarding, mailbox rental, notary public, office supply store, packaging supply store, print shop, and shredding service.

One of the key features of this store is the onsite services, which allows customers to have their packages shipped and delivered directly from the store. Additionally, the store is wheelchair accessible with an entrance and parking lot that accommodates customers with disabilities.

The UPS Store has received 81 reviews on Google My Business with an average rating of 3.6/5. This indicates that the store provides satisfactory service to its customers, with some areas for improvement.

In terms of location, The UPS Store is situated in Vestavia Hills, AL, making it a convenient option for those living or working in the area. The store's website, locations.theupsstore.com, provides additional information about the store's services, hours, and contact information.

When looking for a shipping and business center, it's important to consider several factors such as location, services offered, and customer reviews. The UPS Store at 3179 Green Valley Rd, Vestavia Hills, AL 35243, meets these criteria with its convenient location, wide range of services, and mixed customer reviews.

Reviews of The UPS Store

john flynn

1/5

Had over $200 worth of items stolen in transit. When pulled up the tracking it was stated that box was found opened and empty (stolen), and that UPS would contact shipper but this never happened. Now this store won’t pay to reimburse any of this or even shipping costs. Beware using this location your packages may or may not arrive and they will not take care of you.

Edit: contacted emailed below and didn’t receive a response despite reaching out several times. Do yourself a favor and drive to the post office or fed ex or any other UPS store as I am doing the same.

Oren Azrad

1/5

If I had ZERO stars I would give that.
I came in with a valid label I printed from ebay. They had me get a new label and pay again $25. This store is a rip off. They do not care a bit about customers. Disgusting.

Susan Britain

5/5

Outstanding service! Nicole & Jessica are always so helpful and friendly. This location is small and receives LOTS of traffic. It doesn't slow them down a bit!

Kent Hartzog

1/5

Read the other reviews and do not bring your Amazon returns here. I have returned many things from Amazon over the years and this is the only place that has caused problems. Amazon never received one of the packages returned there.

Adrianne Graham

1/5

The absolute worst customer service. The one time I forgot to have my QR code pulled up, as I thought I had taken a photo of it, I was reprimanded and directed towards the sign that recommends we do that. I’m very well versed in Amazon returns and work the self-service at the other location independently. I will ALWAYS drive to the other location in Vestavia on Hwy 31 going forward. They also charge for tape on boxes and the other location does not.

Matthew Rich

1/5

Save the headache and go to the FedEx store by Whole Foods. You’ll be thankful. Frankly, the Post Office near this location does a far superior job at customer service than this UPS Store.

I gave them multiple chances but I finally hit the end. Terrible customer service, and apathetic management makes for an awful combination for customers.

Ash Tinkkss

5/5

I came in a week ago to get some packages shipped to friends & family. I was highly pleased with the service. I’m new to the area & really love good quality customer service. I was helped by Jessica & Nicole this day & the service was speedy, professional & welcoming. I’ve added this location to my new list of go-to’s. Thank you again ladies. Ms T.

Sarah Rich

1/5

I submitted and paid for an online print job scheduled to be picked up 2 days later. When I arrived to pick it up, I was told (per the store manager) that they "couldn't do it" because it was submitted on a Friday afternoon, that my order would EVENTUALLY be cancelled and refunded. Basically, they didn't care and didn't want my business. A print shop literally couldn't download and print 8 sheets of cardstock? Unbelievable. Even the associate admitted it was a terrible way to do business.