Tennessee State Government Oak Ridge Driver Services Center - Oak Ridge, Tennessee

Tennessee State Government Oak Ridge Driver Services Center

The Tennessee State Government Oak Ridge Driver Services Center is a vital resource for residents and visitors in the Oak Ridge community, providing essential Department of Motor Vehicles (DMV) services. Located at 475 Oak Ridge Turnpike, Oak Ridge, TN 37830, this center is dedicated to assisting the public with various motor vehicle-related needs, ensuring efficient and accessible service for all. For inquiries or appointments, the center can be reached at Phone: 52206520. The main website for Tennessee government services is tn.gov, where residents can find more information about state services and regulations.

Services Offered

The Oak Ridge Driver Services Center specializes in a range of services managed by the Tennessee Department of Transportation (TDOT) and the Tennessee Department of Revenue. These services include, but are not limited to:

• Licensing: Issuing and renewing driver's licenses and non-driver ID cards, including REAL ID-compliant documents.
• Registration: Registering vehicles, including cars, trucks, motorcycles, and trailers.
• Permit Issuance: Providing learner's permits and temporary paper permits.
• Violation Handling: Assisting with speeding tickets and other traffic violations.
• Vehicle Inspection: Conducting safety inspections for vehicles.
• Tag Renewal: Renewing and transferring vehicle registration tags.

For detailed information on specific services, fees, and requirements, it is recommended to visit the tn.gov website or contact the center directly. The center is committed to helping citizens navigate these processes smoothly and efficiently.

Location and Accessibility

Located at 475 Oak Ridge Turnpike, the center is easily accessible by road within Oak Ridge, TN. Situated at Oak Ridge, TN 37830, it serves as a central hub for transportation services in the area. The facility is thoughtfully designed to accommodate all visitors, including those with disabilities. Key accessibility features include a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone can navigate the premises comfortably and independently.

For visitors planning their visit, it is advisable to consider the location and nearby amenities. Oak Ridge is a well-planned community, offering convenient access to the center from various parts of the state. Public transportation options or ride-sharing services may also be available for those without personal vehicles. Checking the center's operating hours beforehand is essential to schedule a visit at a time that suits your needs and avoids potential wait times.

Operating Hours

While the exact operating hours can vary, the standard hours for such centers typically include:

It is important to note that these hours are approximate and can change due to holidays or other factors. Therefore, it is recommended to verify the current hours by calling the center at 52206520 or checking the official tn.gov website before visiting.

Customer Experience and Reviews

The Oak Ridge Driver Services Center maintains a reputation based on customer feedback, with an average rating of 3.5/5 from over 365 reviews on Google My Business. While the rating indicates a generally positive experience, reviews can vary, reflecting the sometimes unpredictable nature of government services. Many visitors appreciate the efficiency and helpful staff, especially when appointments are scheduled in advance.

One positive review highlights a smooth experience for obtaining a Real ID: "Went today for my real ID. had a super easy experience I was a little concerned after reading some of the other reviews. I did pre-schedule a real ID appointment, so I was able to get back pretty quickly. Walked in at 10:39 (my appointment was at 10:40), stood in a small check-in line, and was taken back by 10:45. Both of the ladies I spoke with were very nice and friendly. No issues with the documents I brought. All in all, the best experience I could have asked for going to a driver services center" This review underscores the importance of pre-scheduling appointments to minimize wait times and maximize efficiency.

For those seeking recommendations, it is advised to:

• Schedule an appointment online or by phone whenever possible to avoid long wait times.
• Bring all required documents and payment methods to expedite the process.
• Arrive on time for appointments to make the most of your visit.
• Check the center's website or call for the latest information on services, fees, and hours.
• Utilize online resources if preliminary steps like document checks can be done before visiting.

The center's accessibility features make it a welcoming option for all visitors, ensuring that essential services are available to everyone in the community.

👍 Reviews of Tennessee State Government Oak Ridge Driver Services Center

Jessica H.

5/5

Went today for my real ID... had a super easy experience! I was a little concerned after reading some of the other reviews. I did pre-schedule a real ID appointment, so I was able to get back pretty quickly. Walked in at 10:39 (my appointment was at 10:40), stood in a small check in line, and was taken back by 10:45. Both of the ladies I spoke with were very nice and friendly. No issues with the documents I brought. All in all, the best experience I could have asked for going to a driver services center!

Joseph R.

5/5

Made an appointment to get my Real ID on a Saturday. I was in and out in about 10 minutes. The staff was really friendly and helpful. I recommend this location over other surrounding ones.

CL H.

5/5

11/13/24 The easiest experience I've ever had at motor vehicle. I don't know her name, but the lady working behind counter 03 was so nice and so helpful. Very efficient and knowledgeable. I made an appointment beforehand, and was in and out of there less than 15 minutes. Highly recommend making an appointment online otherwise you'll have to wait and it was fairly crowded.

Cindel K.

3/5

Polite to others but, in case anyone else has this issue, they will not let you get an ID license, [not the REAL ID], without all marriage and divorce licenses. Even though the requirements on the website does not show that as a requirement for the ID license, only the REAL ID, they will tell you it is a requirement. So if you are getting a basic ID for someone married multiple times in the seventies and eighties, it is a hassle so good luck.
I included screenshot of requirements for REAL ID and ID license. Hopefully they either update their website or their workers to avoid further confusion

craig L.

1/5

Walked in this center to get the real ID. It is really frustrating. The staffers here need definitely a better knowledge about what they are doing. I don't think they are properly trained. See attached picture for documents. I was told repeatedly by two people working there for living that I NEED both documents of TN residency proof within the last 4 months. How absurd! The policy says clearly otherwise. "Applicant must present two of the following documents with one document dated within the last four months"

Paul L.

1/5

The one girl is very nice and helpful As well as the gentleman greeting you in the front

However, I have had two poor experiences in a row, having my name spelt wrong, and now not being able to correct it after waiting for an hour.

How do I hand you Six forms of identification, and you still can’t spell my name right?

tina P.

1/5

Terrible customer service! Always has been Always will be! This service needs to be provided by Real Government employees. Then they would be held accountable to Someone. This office is ran worse than Dunkin Donuts.

Rebekah O.

1/5

Waited for over an hour for my son to take his knowledge test. All the computers were empty the whole time, it just took them that long to get him checked in. Disorganized.