SoCal Image Techs - Woodland Hills, California

Aaron G.

Bought a used ZT411 printer that arrived with a broken touchscreen and I was unable to print any jobs. I reached out to SoCal Image Techs for help and to get a quote on replacing the screen. Spencer returned my call right away (on a Sunday) and was able to walk me through steps over the phone to troubleshoot, hard reset and get my printer online and working properly in record time for no charge! He saved me $300 on having to replace the screen. This type of customer service and honest business practice is so unbelievably refreshing. He has earned our business for life. I would give more than 5 stars if i could. A+++ business. Thank you guys!

Kat

Spencer was a big help to help when I was looking for a new printer for my home office! It's tough trying to figure out which one to get and when I called Spencer he had so much knowledge on what to avoid and what is a durable somewhat affordable printer. I love having SoCal Image in my pocket for service and for questions! Thanks Spencer!

John F.

The team at SoCal Image Techs went above and beyond to fix our office's aging printer. They even gave us tips on how to maintain it better. Their service is both efficient and affordable. We’re now loyal customers!

James M.

This guy is a complete flake paid him close to $700 and my printer still doesn’t work said he’d get it up and running even though I could purchase a refurbished printer on E-bay he convinced me to pay for his services and garunteed he would get it up and running like new. Now I’m out $700 and am in the same position I was before I paid this clown

Owen W.

Most repair techs are either shady or just middlemen working for another company but NOT Spencer of Socal Image Techs. He is the owner and was super nice about getting our HP office printer fixed (we have 10+ printers at our office and our staff requires everything). We needed him now 2 times and he was able to fix our situation each time with ease and was very nice about the whole process.

Saleh A.

I haven't set foot in this store and I give it a five star, precisely because I didn't have to set foot in the store. I had the printer in my trunk going there, I thought I'd call before going. I was told not to come in. I was then told how to take care of the issue. It was not a super complicated issue, alright, but they could have charged me a good $75 for it. Instead they gave me free advice that solved my problem. What do you know?

Kimberli W.

Spencer was awesome! I got an Epson Inkjet WF-3450 secondhand that upon replacing the ink only printed blue. I called around and most either offered an expensive diagnostic or simply not repair it as the printer heads were probably clogged. Spencer recommended I do nothing, but I could try spraying the nozzles with windex. It got me thinking if the ink is dried in the nozzles, why not just drench with water? I did that and combined with the printer cleaning nozzle feature, voila! It went from printing nothing/blue only to fully functional $1000 printer!

Spencer was super honest and straight forward and I highly recommend!

Richard B.

I wish I looked at the other reviews before I called them. Spencer promised they would be here by a certain time no-call no-show reschedule three times. Then they showed up 3 hours late at the end of our business day wanting to get paid