Shell Lake Marine - Shell Lake, Wisconsin

Shell Lake Marine

Shell Lake Marine is a comprehensive marine dealership and service center located at 800 N Lake Dr, Shell Lake, WI 54871, offering a wide range of services and products for boating enthusiasts. Established in 1972, the company has been serving the Shell Lake area for over four decades, making it a trusted name in the industry.

The dealership specializes in the sale, repair, and storage of various boats, including pontoon boats, aluminum fishing boats, and deck boats from top brands such as Alumacraft, G3, and Princecraft. They also offer dock building services and repair services for boat engines, trailers, and other boat components.

In addition to their sales and repair services, Shell Lake Marine provides convenient on-site services such as delivery, same-day delivery, and in-store pickup. The facility is wheelchair accessible, with both an accessible entrance and parking lot, making it easier for customers with disabilities to visit the dealership.

Shell Lake Marine accepts various payment methods, including checks, credit cards, debit cards, and NFC mobile payments, ensuring a hassle-free purchasing experience for their customers. With a 4.4 out of 5-star average rating based on 78 reviews on Google My Business, the company has earned a strong reputation for its quality products, knowledgeable staff, and exceptional customer service.

To learn more about Shell Lake Marine's offerings or to schedule a service appointment, visit their website at shelllakemarine.com or call them at 154687662.

👍 Reviews of Shell Lake Marine

Travis V.

1/5

Got fired for a bs reason. Communication isn't very good there. Boss swears at employees. Got fired for not being told exactly what needed to be done on 2 pontoons that needed to be pressure washed. Instead of me correcting the mistake and redoing them, I got let go. Not going into specific detail and telling me how each pontoon should be done. Whatever you do don't make a mistake. Apparently you won't be able to fix it or redo it. It's easier to just fire you I guess.. Wouldn't recommend working here.

Anthony D.

5/5

Handle broke on my boat wench coming off the lake. I pulled in with no appointment for help because I wasn't safe to tow on the highway. They not only made time for me but everyone was very polite and they gave me a quick weld so I could finish cranking up the boat for travel until replacement parts can be ordered.

James M.

5/5

I needed a pci switchbox for my older merc classic 50 and everyone went above and beyond to help me out. Not only did they take the time to find the correct part and call me back, they helped me walk through with the troubleshooting I had already done.
I wish they were closer to Webster but I'm now a customer for life. Thanks to Kyle and everyone else at Shell Lake Marine, you saved a 2 week vacation!

Ryan P.

3/5

I'm not pleased with their boat storage people. We asked them if we could pick up our boat on Saturday, and they unwrapped it on Tuesday and left it out in the rain. The boat was a mess by the time we picked it up. We will store it in Cumberland this winter. Also, there is NO SECURITY for boat pick-up. Anyone can drive in and take any boat. The keys are in the boat.

Courtney B.

5/5

They always have what I need and are willing to go above and beyond! Really appreciate their quick response and care for our boats! Keep up the great work!

Taren F.

5/5

I have always been treated great by Tom and his amazing team! Go here for any of your marine related needs! 10/10

Sandy E.

2/5

I have been hiring and paying for service providers for 30 years in my ownership of 2 cabins and 3 homes and have never had a RUDE CUSTOMER SERVICE EXPERIENCE like I did at Shell Lake Marine. We purchased a floating dock of which we have never had before in our 12 years of owning cabins and waited to finish paying until they fixed a pole that was not set right creating an extremely loud and annoying squeaking. They only asked for 1k up front and the rest at installation. However, when the nice men arrived to install it (of which we TIPPED THEM for what we thought was a job well done at the time!) they stated I needed to pay for the rest. We are at our cabin without a checkbook and when I called the company to pay that day they said they wouldn't take payment over the phone. After that we learned of the squeak and they said they would come back and reset the pole. Since we were not back up to the cabin for 2 weeks, we waited to ensure it was done well before I mailed the check as I have learned that the hard way over the years to pay too soon or you never see/hear from them again. The owner or manager called me and was RUDE and INCONSIDERATE in words and tone when I said I was waiting to send payment. I said that A) they don't take credit cards which I would have preferred and would have ensured they had their money that day and B) I would be happy to send 50% more until we got back up there in a week to check the work. He hung up. When I called today to see if our ladder was in and ready for installation she said it was but I had to prepay before they would install...as if my payment that was 3 weeks later than they expected made me high risk on a $500 ladder. It was a point they were making it seems. When I stated to the sales person of which I had dealt with over the last year on this since placing the order that the guy who called me was awful in his customer service she said they know longer will sell the ladder to me and said to go somewhere else. I am in sales and customer service for a career and cannot believe the way I was treated for paying "late" by 3 weeks when A) there was an issue and B) they don't take payment over the phone. NOT a good reflection of the WI North Country way of doing business at all.

Andrew D.

5/5

Outstanding service from the whole team. Ordered a Manitou pontoon and a lift last fall. Both delivered in May. Tom, Courtney, Travis and team did a phenomenal job from sale to installation. I have done business with them in the past and will continue into the future. First rate sales and service!