ReviewBuzz - Oceanside, California

Alexia B.

I been working to implement Review Buzz in the company i work and i have to say I'm very satisfied. the attention to the client is amazing. The support team really finds time to help you out. I would also like to recognize John Nurenberg and Issac with all the hardwork they do. Overall really nice experience. Bernard has been great for all the support related questions. Great job everyone!

Alexia B.

Jeanie did a great job helping me fix a integration issue. She was helpful on the whole process and she definitely has a quality for customer service. Thanks a lot Jeanie!

Gene B.

Our environment is far from simple — it spans multiple platforms, integrates with legacy systems, and involves a mix of different companies with varying needs. Bernardino approached this complexity with patience, attention to detail, and a clear commitment to finding the best solutions. He was proactive in identifying potential roadblocks, communicated clearly throughout the process, and responded effectively to technical issues as they arose.

What stood out most was his ability to translate our business requirements into actionable configurations, ensuring we leveraged the software’s capabilities to their fullest. Thanks to Bernardino, the rollout was smoother than anticipated, and the ongoing support has been top-tier.

I highly recommend working with Bernardino if you're tackling a complex implementation — his support can truly make a significant difference.

Blue P. P. T. U. P. E.

Issac is amazing!!
Our reviews are up 300% a month since she helped and altered our account settings.
We have been on Review Buzz 5 years or so.
We set up/configured our own account settings and this altered the performance of the reiews being pulled.
I do NOT recommend doing this.
We are a 5 star company and deliver 5 star service...ok 4.9 🙂 because we are not perfect, however but Grace does deliver
5 star customer service and knows alot!!
Give them a call and ask for Grace either way!
Thank you Grace and the entire Review Buzz team.

Lauren P.

Always happy to help if issues should arise and the platform is easy to use and utilize in our business

Luisa T. (.

Grace is the best!
Grace has been an exceptional guide in the journey of setting up Review Buzz for our company. Her expertise and deep understanding of the platform shone through every interaction, making what could have been a complex process feel seamless and straightforward. Grace's approach is not only professional but also highly personalized, catering to our specific needs with patience and precision. Her helpfulness extends beyond mere instruction; she anticipates questions and provides solutions proactively, ensuring a smooth and efficient setup process. Her dedication and commitment to excellence make her an invaluable asset to anyone looking to harness the full potential of Review Buzz. Overall, working with Grace has been a delightful and enriching experience, marked by her profound knowledge and genuine desire to assist.

Susanna B.

Review Buzz has been so helpful to our small business and I especially like working with Grace. She is very knowledgeable, provides the right support when we need it, and is always able to answer our questions. Booking appointments with her is easy and she is usually available the same week of our requests. We are so happy with our Review Buzz experience thanks to Grace.

Dial O.

We have used several review sites over the years and Review Buzz is the best BY FAR. We've significantly increased the amount of reviews that we get and the automation makes it hands off. Plus, they have a lot of extra features that we utilize that add a lot of value. Grace is one of our reps, and she is sooo helpful. Just yesterday, I had an issue and Grace jumped on a zoom call with me within 10 minutes and showed me all of my options. The customer service with Review Buzz is pretty awesome and I'm really glad that Grace is assigned to us.