Prattville Auto & RV Repair Center LLC - Prattville, Alabama

MikeAndStephie P.

Outstanding! Got us in fast every time, had great prices and did great work and honest assessments. Very knowledgeable and experienced. They know how to repair Onan generators and fixed our unique generator exhaust pipe quickly without having to order an expensive new one. They also fixed the lights on our tow dolly. Recommend them without hesitation! Thanks!

Christine B.

I would not recommend this repair shop and would give zero stars if I could.

During a move from Virginia to Alabama, our fifth wheel was damaged under the wheel wells from two tire blowouts. Upon arriving in the Montgomery area, we chose to take our fifth wheel to Prattville Auto and RV Repair to have it fixed. We dropped it off on August 6th and our insurance arranged for the adjuster to go out and inspect the damage.

On August 12, we received pictures from our insurance adjuster that he felt were inconsistent with the damage as explained in our claim. The pictures showed significant damage to the back left of our RV that was absolutely not there when we dropped it off. The company then quoted our adjuster an absurd $17,000 for the damage sustained on THEIR WATCH.

My husband called the shop and they told him it was like that when it was dropped off. When my husband asked why we didn’t receive a call about the significant damage, they told him that they thought it was weird and that they thought it was from the tire blowout. They continued to deny any wrong doing. The company claimed nothing else moved on the lot. Our insurance company advised us to file a police report along with another claim, which we did.

We returned a couple of days later to pick up our RV because we were absolutely not going to let them repair it. My husband and I walked the lot, and there was NO WAY he hit anything on the way in. The only thing he possible could have hit coming in was a blue gate and pole, and there was absolutely no damage to that gate. When we asked to see the video camera footage, they were only able to provide still images that did not cover any angles to tell what happened. There was blue rubbing on the side of our camper that makes it look like a tech clipped the building moving it in (I can’t prove that, but spoiler alert: their entire building is literally blue.)

As we were leaving, a man who I assume was the manager came out to speak with us. He basically said “sorry, our cameras are crappy” and after I said I would be writing a poor review he said “I wouldn’t do that since you don’t know what happened” and then he stalked off.

DO NOT use this repair shop. Their lack of sufficient security camera coverage alone should be enough to give you pause. If you do use this shop, ABSOLUTELY take time stamped pictures of your vehicle before leaving it in their possession. It’s apparently not standard practice for this shop to do walk around with the customer before they leave the property, so make them walk around your vehicle and document everything so they can’t do this to you too!

Sue D.

We had a breakdown on I65N during Spring Break traffic on 3/27/2025. Our 3000 pound boat trailer blew a tire. Prattsville Tire & RV had the tire replaced and the damaged bumper repaired very quickly! Many Thanks! Everyone was very kind & helpful! Job well done!

jason H.

I have been using Prattville Auto and Rv for many years now and have always had the best service. Best customer service around. I would hands down recommend them for all your Rv needs.

MauraBruce B.

This is a wonderful business, thought hard about not doing a review because I want to keep this gem quiet, but it’s too good to keep a secret. If you want to fix your rv this is the place to go.

Roger E.

We broke down on interstate, Good Sam
located an rv repair service 7 mi away.
After being towed there Kevin and Ernie were very courteous and helpful.
Even though they don’t service diesels they referred me to a very good diesel expert in the area. Rare Automotive

Karen B.

Car lights were not working when towed behind motorhome. Also turn signal not working on tow vehicle. Ernie was very through and fixed both problems and got us on our way. Would highly recommend them . Very friendly and courteous. Karren and Don from Iowa.

Terry C.

Visiting Prattville in my motorhome, and my generator refused to start. Within 24 hours of calling them, they had my Motorhome in diagnosed repaired and out the door. I would highly recommend giving him a chance to earn your money.