Plaza Electronics & Appliance Sales - Athens, Tennessee

Address: 1609 Congress Pkwy S, Athens, TN 37303.
Phone: 4237450502.
Website: plazaelectronicsandappliance.com
Specialties: Appliance store, Electronics store.
Other points of interest: Delivery, In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Repair services, Service guarantee, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 169 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Plaza Electronics & Appliance Sales

Plaza Electronics & Appliance Sales 1609 Congress Pkwy S, Athens, TN 37303

⏰ Open Hours of Plaza Electronics & Appliance Sales

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–5 PM
  • Sunday: Closed

Plaza Electronics & Appliance Sales

Located at 1609 Congress Pkwy S, Athens, TN 37303, Plaza Electronics & Appliance Sales is a popular appliance store and electronics store. Established with a vision to provide quality products and services to its customers, Plaza Electronics & Appliance Sales has become a trusted name in the region.

Specialties: This store specializes in offering a wide range of appliances and electronics. Their extensive inventory includes major brands and products to cater to diverse needs and preferences.

Detailed information about their services is available on their official website, plazaelectronicsandappliance.com. Customers can browse through their catalog, check product details, and place orders online.

In addition to their online presence, Plaza Electronics & Appliance Sales offers other convenient services such as:

  • Delivery
  • In-store pickup
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Assembly service
  • Repair services
  • Service guarantee
  • Quick visit
  • Acceptance of payment methods like Credit cards, Debit cards, and NFC mobile payments.

With a commitment to customer satisfaction, Plaza Electronics & Appliance Sales has earned a reputation for delivering quality products and reliable services. Their dedication to customer care is reflected in their impressive Google My Business reviews, with an average rating of 4.1/5 based on 169 reviews.

👍 Reviews of Plaza Electronics & Appliance Sales

Plaza Electronics & Appliance Sales - Athens, Tennessee
chad A.
1/5

Terrible experience. I was left without a fridge for over two months after the wrong size was ordered, followed by the order of a back ordered model, then followed by the delivery of a fridge that was caved in on the side. Communication by the staff was horrid. I ultimately had to buy a fridge from Lowe’s after being jerked around by them for months. Only positive is the delivery staff was great when they delivered the other kitchen appliances. I would recommend just going to Lowe’s and bypassing this headache.

Plaza Electronics & Appliance Sales - Athens, Tennessee
Christin H.
5/5

I received great customer service over the phone from Stacey. She was very kind over the phone in checking to see what they had in stock and had it waiting for me since we were scrambling to get a washer and dryer after a big box store left us in a bind on a failed delivery. Everyone in the store was great to deal with. I would definitely recommend!

Plaza Electronics & Appliance Sales - Athens, Tennessee
Dave B.
1/5

Pooie... It looked much much better when it was called Athens Products owned by Electrolux in The Frigidaire Division. They certainly employed a whole heck of a lot more people. It gets less than one star from me. They should clean up their act and the property. They are definitely not good house keepers. It never looked that delapatated. I sure wouldn't buy any appliances from them. Not when it looks like that. Garbage was more than abundant.

Plaza Electronics & Appliance Sales - Athens, Tennessee
Meredith C.
5/5

The most wonderful staff and selection. We had wonderful delivery experience too! And they also have amazing service! Their service techs are polite and prompt! Always have SUCH great experiences with every encounter.

Plaza Electronics & Appliance Sales - Athens, Tennessee
Becky H.
1/5

Repairman came to my house for about ten minutes. Checked a few numbers on his phone then told me to wash the washing machine drum with cleaning vinegar. They turned in a report to Maytag that he replaced a water valve. I will never use them again.

Plaza Electronics & Appliance Sales - Athens, Tennessee
Theresa H.
2/5

Had technician come out to service dryer, needed heating coil and was advised I needed to go ahead and replace thermostat so I agreed to this.
Corey struggled disassembling the dryer and that’s when I should have really questioned him but I thought considering it was Plaza that he would have been a certified technician…
So he placed these 2 parts in dryer and left then I started to use dryer and it sounded as it was gonna fly apart so I called next morning and I was told they would send him back out and I said NO send someone else, the Nicki girl stated we will send him back out and if I wasn’t satisfied after that trip then the could get a different tech sent out and I refused to let this happen. Why should I have to miss 3 days work?
Fast forward, they Sent Bruce out and I watched the process at this point cause I wanted to know what had been done to my dryer cause it was not making the noise it was currently making, screws left loose, screw completely missing and also a cracked drum roller at this point so Bruce agreed that would replace the wheel after I told him Nicki had also stated that they had numerous complaints on Corey. Plaza you need better customer service reps, this is not good for business but I will say for Lisa and Bruce you both took a bad situation for me and turned into a better outcome even tho this was a 3 trip fix,
300 dollars for parts and labor then 3 days missed work for me to fix a problem that was created by someone else, not sure if I will use them in the future…

Plaza Electronics & Appliance Sales - Athens, Tennessee
HOUTYSMCI
5/5

Shout out to plaza appliances, Derrick and the whole staff. We walked in one day Derrick was available to help us and he did! They provide service to appliances as well. We’ve bought two appliances there wish I found them before we moved here 8 years ago.
Great selection, great service.

Plaza Electronics & Appliance Sales - Athens, Tennessee
Holly L.
5/5

Very professional and got my appliance fixed in record timing.

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