Onsite Computer Techs - Festus, Missouri

For individuals and businesses requiring reliable and efficient computer repair services, Onsite Computer Techs stands as a premier choice. Located at Address: 376 Festus Centre Dr, Festus, MO 63028, and reachable at Phone: 62623237, this veteran-owned operation offers a comprehensive suite of technical solutions delivered directly to your location.

About Onsite Computer Techs

Onsite Computer Techs distinguishes itself through a commitment to convenience and expertise. They specialize in providing onsite services, eliminating the need for customers to transport their equipment – a significant benefit for businesses and individuals alike. The company’s core focus centers around diagnosing and resolving a wide range of computer-related issues, from hardware malfunctions and software glitches to network connectivity problems. Their skilled technicians are equipped to handle everything from basic troubleshooting to complex system overhauls. Furthermore, they operate as a fully veteran-owned business, reflecting a dedication to community and providing quality service with integrity.

Services Offered

• Computer Repair Service: This is their primary offering, encompassing hardware and software repairs, data recovery, and virus removal.
• Electronics Repair: They extend their expertise to repair a variety of electronic devices beyond computers, including laptops, tablets, and peripherals.
• Onsite Support: The convenience of onsite services is a central pillar of their operation.
• Online Appointments: Scheduling appointments is streamlined through their online platform, offering flexibility and ease of use.
• Data Backup and Recovery: Ensuring the safety of crucial data is a priority, and they provide backup and recovery solutions.

Location and Accessibility

The company’s physical location at 376 Festus Centre Dr, Festus, MO 63028 is easily accessible and strategically situated to serve a broad geographic area. Notably, the facility boasts wheelchair accessible parking lot and wheelchair accessible restroom, demonstrating a strong commitment to inclusivity. Wheelchair accessible seating is also available, ensuring comfort and convenience for all patrons. The accessibility features significantly enhance the experience for customers with mobility challenges.

Customer Feedback and Reputation

Onsite Computer Techs has garnered a remarkably positive reputation within the community, as evidenced by their impressive Average opinion: 4.9/5 rating on Google My Business. They have amassed a total of 13 reviews, reflecting consistent customer satisfaction. Here's a summary of common themes emerging from these reviews:

• Technical Expertise: Customers frequently commend the technicians’ knowledge and problem-solving abilities.
• Prompt Service: The onsite services often lead to quicker turnaround times compared to traditional repair shops.
• Reliable Repairs: Many reviews highlight the success rate of their repairs, demonstrating the quality of their workmanship.
• Professionalism: Customers appreciate the courteous and professional demeanor of the staff.

Additional Points of Interest

Beyond their core services, Onsite Computer Techs offers several additional features designed to enhance the customer experience. They maintain a gender-neutral restroom, ensuring a welcoming environment for all. A key differentiator is their identification as veteran-owned, which resonates positively with many clients. The company’s dedication to providing seamless and accessible support is truly commendable. They prioritize customer satisfaction and strive to build long-term relationships based on trust and reliability. Their commitment extends to providing a comfortable and welcoming environment for all, as evidenced by the availability of accessible facilities. The business consistently seeks to improve its services and adapt to the evolving needs of its clientele. They understand the critical role computers and electronics play in both personal and professional lives, and they are dedicated to providing efficient and dependable solutions.

Key Features Summary:

👍 Reviews of Onsite Computer Techs

Sandra L.

5/5

I recently had Onsite Computer Techs work on my computer and was extremely pleased. Jim is amazing. His knowledge of computers and how to fix them was not only exceptional, but he is a pleasure to even be around. He is totally professional and also has the ability to put his customers at ease. I was completely comfortable with him being in my home. He did the job I needed him to do and also took the time to answer questions I had about my computer and the progression of technology that could cause future issues. My computer is fixed and I am more than happy with the service I received. I would not hesitate to call him again.

Mary L.

5/5

Jim was very knowledgeable about the issues with my computer. I first called him to see if he could help me with the issue I was having with my 10 year old computer. He advised me on what I needed in a new computer and recommended refurbished which I would never have done without his input. When my computer arrived, Jim came to my house and helped me setup my “new” to me desktop, made sure it was working correctly (I was leery about obtaining a used computer) had the data transferred
and my grandson’s game up and running in no time! His fee was quite reasonable and he let me know from the start the difference in repairing my old computer and obtaining a new one and having him making sure it was ready for me!! I would definitely recommend Jim if you have any computer issues!

Lynnsie K.

5/5

Jim is very knowledgeable in all areas of tech support. I have used him many times for my business & would recommend him any day for yours! I support Onsite Computer Techs, check them out.

Stephen W.

5/5

Very knowledgeable and did an excellent job repairing my Desktop Computer. Came to my house to look at my computer! Who does that any more! Rates were very reasonable. Would recommend them to anyone needing computer repair. Very friendly and will definitely use them again for any computer needs.

Connor Z.

5/5

Jim was very helpful and explained everything very professionally that he had to do to fix my computer. He also got it done in the time crunch that I had before I left for school.

Teri S.

5/5

Jim was awesome and very knowledgeable & helpful. Got me up and running again. Would highly recommend Onsite Computer if you need help with your computer.

Chad E.

5/5

Fast expertise service! Jim was great to work with and had us up and running in no time! I will defiantly use him again!

Florence W.

5/5

I was so glad to find someone to come out to my house to work on my computer. Someone who knew what they were doing. Very knowledgeable and professional. I would recommend them to anyone who needs computer services or help.