ONSIA Sound Art - Lake Forest, California

Isabel M.

Well first of all the customer service is what sold me from the start. Michael was very informative and patient with me when I asked about all the options, I appreciated his positive personality. Also my speaker sounds even amazing, way better than I expected I highly recommend purchasing one of these for yourself or a a gift!

Kerry R.

This place is amazing! Amazing idea. I bought a 24 x 36 picture frame with an amazing blue tooth speaker inside. The sound is incredible. I sent in my picture of the Grand Canyon and had them do a little customization and they did such a wonderful job. Thanks Sound Art for your product and wonder customer service. I would recommend SoundArt to anyone just a 5 star company.

Joel C.

I honestly cannot say enough about how ingenious and functional this product is, I purchased from mike at the Big E at the very beginning of the fair. Not only did I receive the product within the next week but I also had mike calling me about how I liked the product! Spectacular customer service, especially when your used to the average Joe Shmoe selling you something and taking your money and never hearing from them again after making the sale. Mike was thorough in explaining the product and earning my business but then went above and beyond that to ensure my satisfaction. Needless to say after my first purchase and the arrival of my 16x20 custom piece I called and purchased another 2 as Christmas gifts. Great product and even better sales staff/customer service. Hands down second to none!

Penny M.

This was my first purchase and definitely not my last purchase with this company.
When I had a question regarding my purchase the owner reached out to me and solved my questions and then continued to follow up to be sure of my satisfaction! That is service you don’t often receive today! I will be his biggest advocate for his professional demeanor! Plus add to this he served our country in the US Marine Corp! Thank you in more ways than one!!!

Sabrina B.

The product seems to be nice, but I never received any communication for a custom order I placed several months ago at a home show. My kids threw my receipt away on accident, which is my fault. The phone number associated to the transaction on my bank account was invalid. But I was told they would reach out directly to me the following week to set up something with other employees for the company I work for. I never heard from them, and I really wanted the photo. I was finally able to reach someone in their office, and was told it was my responsibility to reach out to them, that they can't keep track of all of their orders?..... Very poor customer service. Although I would like the speaker, I would like a refund at this point.

Edit in response to owner: I have sent you an email directly. My complaint is that not only did I not receive the product I ordered, I never received any communication from your company once I placed my order. The custom argument is invalid. My order has been open with your company for 10 months and you did nothing to fulfill that. This show you are disorganized and have no order management system. An organized company would be able to see unfulfilled orders and address them in a timely manner. The only communication I have received prior to me posting this review was a request for a review. Since my attempts in getting a response from your company did not succeed, I posted this review, which was successful in getting a response. I will be more than happy to remove it once I receive a refund. I emailed you my information.

Aya L.

Onsia sound art is the best product I have run into in years, it’s so unique. When I first walked into the store I had no idea what I was looking at but that’s the whole point. After I received my custom image 48’72 my guests would come over and I would play my speaker and it’s always so fun to show people. All of the people that I met in the store were so much and the customer service was amazing 5 STAR experience over all

Marie E. J.

Dislike the look of speakers. My husband is an audiophile and had speakers everywhere. Our new Sound Art speaker has replaced all the old speakers with a beautiful zen photograph.

Steve and his artist take extra pains to make sure everything comes out perfect. I appreciate the effort that went into to turning my photo into a masterpiece speaker.

Great job!

Alfonz W.

I bought a beautiful ocean wave picture unit at the Orange County fair last year. The sales people were fantastic and the quality and craftsmanship are excellent!! Go ahead and get one, you'll be amazed! I will buy another one soon!!