Motive Software - San Francisco, California

Motive Software: A Leading Software Company in San Francisco

Motive Software is a prominent software company located at Address: 425 Bush St #400, San Francisco, CA 94108, United States. This company specializes in providing top-notch software solutions to its clients. With a wheelchair-accessible entrance, Motive Software ensures that all clients and visitors can access their facilities with ease.

Motive Software has received considerable attention and recognition for its services. With 3 reviews on Google My Business, the company has established a presence in the industry. However, the average opinion: 1/5 suggests that there is room for improvement in terms of customer satisfaction. Nonetheless, this should not deter potential clients from exploring the company's offerings.

Characteristics of Motive Software

Motive Software offers a range of software solutions tailored to meet the unique needs of its clients. The company's expertise lies in its ability to provide custom software that enhances business operations and increases efficiency. Motive Software's team of experienced professionals works closely with clients to understand their requirements and deliver solutions that exceed their expectations.

The company's software offerings are designed to be user-friendly, secure, and scalable. Motive Software's solutions are suitable for businesses of all sizes, from startups to large corporations. The company's software is also regularly updated to ensure that it remains relevant and responsive to changing industry trends.

Location and Accessibility

Motive Software's location in the heart of San Francisco makes it easily accessible to clients from all over the Bay Area. The company's premises are situated in a bustling business district, with numerous amenities and transportation options nearby.

The company's wheelchair-accessible entrance ensures that all clients and visitors can access the building with ease. This commitment to accessibility reflects Motive Software's dedication to providing a welcoming and inclusive environment for all.

Recommended Information for Prospective Clients

Prospective clients seeking software solutions should consider the following factors when evaluating Motive Software:

1. Software Offerings: Explore the company's software solutions and determine if they align with your business needs.
2. Reviews and Ratings: Consider the opinions of previous clients and weigh them against your own requirements.
3. Accessibility: Ensure that the company's location and facilities are accessible to all members of your team.
4. Customer Service: Evaluate the company's customer service and support offerings to determine if they meet your expectations.

Recommendation

Motive Software is a leading software company with a wealth of experience in providing custom solutions to businesses. While the company's average opinion may be lower than desired, it is essential to consider the unique needs of your business and the potential benefits of Motive Software's offerings.

We recommend contacting Motive Software through their website to learn more about their software solutions and how they can help your business. By doing so, you can make an informed decision and determine if Motive Software is the right partner for your business.

Reviews of Motive Software

Muhammad Raza

1/5

I am flabbergasted that something like this can be so bad. Motive Asset Gateway Support is guaranteed to give you high blood pressure or heart attack No matter how simple the ask, it’s never quick. Either the staff is untrained or their systems internally are so broken, they working with their hands tied behind their backs. It’s probably both.
Writing a review today as I was on a call with them for almost whole day until they cut me off.
On August 30th, we emailed to Motive support that 2 Asset gateways are not working from July 2022. We weren’t using those trailers so didn’t notice earlier.
On Sep 1, received a call from motive support & the representative suggested multiple trouble shooting steps, informed the rep that we had tried all but all in vain.
Then rep suggested that gateways should be replaced. Agreed to it. Got the confirmation via email with order number. Then started to follow up regularly and kept on getting the reply that order is in process. Last Friday Sep 8, 2023, the Rep confirmed that order had been processed & dispatched. We requested for air shipment as its quick & it was confirmed by the Rep.
On Sep 11, called again to get tracking number. The person said it will be given in 10/15 mins via call back. The order has been shipped. As always we never got a call back. We called at 7pm & the person denied from everything that we don’t have any email or notes in system regarding this whole issue. Those devices were replaced in March 2022. We insisted that we need replacement, we are willing to pay for hardware but the answer was there is nothing like replacement in Motive
Then we ask to call the supervisor, we were put on hold , after 40 mins we were told no supervisor is there. And after that we have been trying to call from time to time but Motive Asset Gateway Support team is just putting us on hold.
I have all the emails & screen shots of calls to share

Mohamed Elmi

1/5

Horrible company, customer support is the worst! Called to reactivate my Motive account, and I was offered an annual or Sami annual contract, agreed on the Sami annual contrast, and I was transferred to another agent to finalize the offer he started asking me if I want to sign up for a 3 or 2-year contacts I was taken back I told them about the Sami annual contract and I want to sign up for it he said that doesn’t exist and is not on our policy you must hard payment plan that is 6 or 12 month, I disagreed he said my co-worker didn’t tell you that. He wasn’t on the call how does he know what he told me or not I asked him and he just hung up on the phone. There’s plenty of ELD on the Market shop around before you sign up with them

Leslye

1/5

They are a company that steals product from its competitors like samsara