KTB Global, LLC - Birmingham, Alabama

KTB Global, LLC: A Comprehensive Overview

KTB Global, LLC stands as a notable entity within the logistics and freight forwarding sector, specifically operating from the vibrant industrial landscape of Alabama. While primarily known for its core transportation and warehousing services, the company extends its reach with a focus on providing comprehensive solutions tailored to meet diverse supply chain needs. Its presence is underscored by its official website, shipktb.com, which serves as a central hub for potential clients seeking further information or service inquiries.

Location and Accessibility

Strategically situated at 651 Beacon Parkway West, Suite 115, Birmingham, AL 35209, United States, KTB Global, LLC benefits from Birmingham's status as a major logistics and transportation hub in the Southeast. This location facilitates easier interaction with clients and partners within the region and beyond. Furthermore, the company demonstrates a commitment to accommodating all customers by ensuring its physical premises are fully accessible. Key features include a wheelchair-accessible entrance and a wheelchair-accessible car park, reflecting an awareness and effort towards creating an inclusive environment for visitors.

Core Services Offered

The primary specialties of KTB Global, LLC revolve around two core areas: Logistics service and Freight forwarding service. These services form the backbone of the company's operations and cater to the essential needs of businesses and individuals engaged in the movement of goods. Logistics service typically encompasses a broader scope, potentially including warehousing, inventory management, order fulfillment, transportation coordination, and supply chain optimization. It's about managing the entire process from point A to point B efficiently.

Complementing its logistics capabilities is its expertise in Freight forwarding. Freight forwarding involves consolidating shipments, arranging for cargo transportation via various modes (such as truck, air, or ocean), handling documentation, and managing customs clearance where applicable. KTB Global, LLC acts as an intermediary or consolidator, leveraging its industry knowledge and network to facilitate the smooth movement of freight across different routes and distances, potentially offering advantages in cost and efficiency for shippers.

Reputation and Customer Feedback

Understanding the sentiments and experiences of those who interact with KTB Global, LLC is crucial for potential clients seeking reliable service. The company maintains a significant online presence through Google My Business, where it has accumulated 51 reviews. This volume of feedback indicates a level of customer engagement and provides valuable insights into service quality and operational standards. The average opinion garnered from these reviews stands at 4.1/5, suggesting a predominantly positive customer experience. While minor critiques might exist, the high average score indicates a strong performance in key areas such as reliability, professionalism, and service quality. Prospective customers are encouraged to review these individual testimonials for a more granular understanding of the service they might receive.

Information and Next Steps for Potential Clients

For individuals or businesses seeking to understand or utilize KTB Global, LLC's services, several key pieces of information are readily available:

• Contact Information: Direct communication is facilitated through the provided phone number, 2058321200. This direct line allows for immediate queries or discussions regarding service requirements.
• Online Presence: The website, shipktb.com, is the primary source for detailed service descriptions, company information, and potentially online quote requests or tool usage.
• Service Focus: Understanding that their core offerings are Logistics and Freight Forwarding is fundamental. Clients should assess whether these services align with their specific supply chain needs. Are they looking for end-to-end logistics management or assistance in consolidating and transporting freight Clarifying these requirements before engaging is advisable.
• Location Advantage: Recognizing the company's location in Birmingham, AL, can be relevant for businesses operating within or near this region, potentially offering logistical advantages or faster response times.
• Customer Reviews: Scrutinizing the Google My Business reviews provides real-world feedback from previous customers. While the average score is high, reading individual reviews can highlight specific strengths or address potential concerns clients might have.

In summary, KTB Global, LLC presents itself as a service-oriented company specializing in logistics and freight forwarding, operating from a strategically located facility in Birmingham, Alabama. They offer both online and direct contact avenues for inquiries. Their commitment to accessibility and a strong, albeit detailed, customer review base contribute to their profile. For businesses exploring transportation and warehousing solutions, KTB Global, LLC appears to be a viable option worth investigating further, particularly through their website and direct contact channels.

The combination of industry-specific expertise, physical accessibility, and an established online footprint positions KTB Global, LLC as a notable player in the regional logistics market. Their focus on providing comprehensive Logistics service and efficient Freight forwarding service aligns with the essential needs of modern commerce. For those requiring dependable transportation solutions, further exploration of their offerings through their website or direct contact is recommended.

👍 Reviews of KTB Global, LLC

Dispatch G.

1/5

Booked a load 1 hour ago with Chris, from Elwood IN - Statesville NC, agreed with the broker on the rate and provided the drivers info, almost 40 min i dont get any rc and call or whatever update on the load we agreed on, moreover i called the number i booked the load and nobody picks up the phone, i emailed few people asking about this load and we got a reply as this load is not available,

I had an awful, unprofessional experience with Broker Chris, please take note of this bad business behavior.

N. M. J.

5/5

Yoo! Patrick is the man, he trusted us so much, helped us out even when we got delayed, he never got angry at us (understood that this is trucking and anything can go wrong, even a darn fuel card), even though we got delayed by an hour, asked the shipper to wait, we tried our best and managed to successfully deliver their emergency load on time. Love their communication, love their drive, love the way they do business. Thank you for the opportunity, PATRICKS THE MAN YOU NEED IN LOGISTICS, CLEAR, STRAIGHT FORWARD, FLEXIBLE, everything you need. Wish there were more people like him and like this company in logistics, nothing but love from us. Wish you a great 2025 and much growth you deserve the best guys!
- Ned

Robin T.

5/5

I started working with Virginia Snow at KTB back in March of 2023 and i can honestly say the communication is 2nd to none.

Virginia has been excellent at keeping me informed throughout the steps of bookings and also working to learn our product and provide better service. The Dispatch team have been beyond great, constant information i can trust which is paramount in knowing when units have been loaded and throughout their journey to delivery.

I would highly recommend KTB to anyone based on my experiences and am very glad i took this call from the many i get everyday from companies.

Taylor B.

5/5

Our company has been working with Hunter Vaughn and KTB since early 2022, and they've quickly become one of our top freight brokers. We move multiple full truckloads a week and Hunter is always prompt, professional and a pleasure to work with it. When you talk to someone several times a week, it makes a difference when they are nice and friendly! I send a quick email and trust completely that he will handle it. Moving as much as we do, an occasional issue is bound to arise, truck breaks down, flat tire, slow loader, etc. If anything ever comes up, Hunter goes above and beyond to make it right, and keep us updated. If I have a critical or hot load, no question, it’s going to KTB.

hadi M.

5/5

I am working with Rob Cox from KTB Global LLC. It was a satisfying experience. He made the process easy and was straight to the point. I find that to be a great way to do business. Thank you for your time. I highly recommend their services if you are looking for someone to get the job done and not waste your time.

Dispatch E.

1/5

Tried to book a load today with KTB, answered Bria Moody, and guess what, bad moody . In the first conversation gave her my mc, she didnt hear it well , said "cant use u " and hanged up on me.
Called her back to give the right MC again, started arguing like I did something wrong. Just rude attitude, will never haul for this broker.

joe P.

5/5

Morgan Hodges customer service skills set her apart from the other brokers. Truly, a professional. I wish I could give her more loads but unfortunately we have a lot of customer routing.

Natalie D.

5/5

Hunter Vaughn our representative at KTB Global is an absolute pleasure to work with. He understands the urgency of our deliveries and is always reliable, has great customer service and KTB's prices are more than fair and reasonable for the outstanding service we receive. Highly recommend.