Jessie R. (.
1/5
This review is my experience of services provided from Dr. Pilar Cristancho.
I was referred to this lady from my regular psychiatrist. I only went to her because I specifically wanted to start on Ketamine and was told she would be the person to help with that. This lady goes through an entire spill about TMS and trying to persuade me that it may work and that I can try ketamine in combination with TMS when it becomes available. Low and behold, what a lie! I sat through numerous TMS treatments and they barely scratched the surface. I knew ketamine would help better because I researched it. A magnetic to my brain is not going to significantly lessen the horrible symptoms from years and years of stress. This lady caused me over $800 dollars of debt I didn't need because everyday I got these treatments, it cost $25 but I thought it was worth it because she said I'd feel better in the end. LIES! ! The treatments helped MILDLY but I knew from how I felt afterwards that it would not last. I have treatment resistent depression. TMS is a weak compared to what I need. She FINALLY told me at the end of my treatments that she wouldn't do ketamine for me because she thought TMS was sufficient. WRONG! I didn't bother to finish the last 3 treatments. After she lied to me, I felt absolutely disgusted! I figured something was up because every time I ask about Ketamine, she avoided a direct answer. Doctors like her do not listen to the patients! She did what was best for her practice and how many people she could enroll into TMS therapy. She did not take my concerns seriously because if she did, she would have listened when I told her that I felt I needed stronger treatment! Here we are barely 3 months after and it feels like I never had 1 treatment done. I feel exactly how I felt before I started this whole process. I will never trust her as a provider and will never use her services again! You cost me time and money and you basically worsened my condition with added stress. Listening to your patients is the best way to serve them, not going against what they feel will help. I'm inside my body, not you. You have no idea how certain stress feels physically so why not listen when I told you exactly what I felt would help me? Thanks a lot! I was better off never being referred to you!