Imperial Irrigation District - Imperial, California

The Imperial Irrigation District, located at 333 E Barioni Blvd, Imperial, CA 92251, is a prominent electric utility company serving the region. With a phone number of 8003037756 and a website available at iid.com, this company specializes in providing essential energy services to its clientele. Imperial Irrigation District is committed to delivering reliable and efficient electric solutions to meet the needs of both residential and commercial customers.

In terms of accessibility, the company ensures that its facilities are equipped with wheelchair-friendly entrance and parking spaces, making it convenient for individuals with limited mobility to access their services. Moreover, the company has garnered a mixed reception from its customers, with a total of 59 reviews on Google My Business, resulting in an average rating of 2.6/5.

The Imperial Irrigation District offers a range of services and features that set it apart from other utility providers in the area. Some of these notable offerings include:

• Reliable electric power supply
• Competitive pricing and billing options
• Efficient customer service and support
• Renewable energy initiatives and sustainability efforts

For those seeking a trusted and experienced electric utility company in the Imperial, CA region, Imperial Irrigation District stands out as a prominent choice. With its commitment to accessibility, competitive services, and a growing presence in the community, this company is well-positioned to meet the evolving energy needs of its customers.

We highly recommend visiting the Imperial Irrigation District's website at iid.com to explore their full range of services, learn more about their renewable energy initiatives, and discover how they can assist you with your electric utility requirements. Don't hesitate to reach out to their friendly staff at 8003037756 for any inquiries or to set up an appointment. Experience the difference of a dedicated and customer-focused electric utility company by choosing Imperial Irrigation District.

👍 Reviews of Imperial Irrigation District

Aaron J.

1/5

IID cut a tree down in the ally behind my parents house in indio off Ave 44 and the workers legit threw full branches in our yard. The tree was in the ally and not our tree the disrespect and laziness of the workers is bullcrap. You guys took responsibility to cut the tree you have the responsibility to clean up the mess.

Israel C.

1/5

Imperial irrigation District attempted to embezzle over $7,800 from me, took me to civil claims, and they lost. On September 14th, 2021, I was involved in an automobile accident that nearly took my life. I was traveling northbound on Clinton St in Indio, CA, just about to pass the entrence to the Lido neighborhood when a red 2019 Honda Accord, driven by a man named Santiago Cabrera, made a rolling stop out of the adjacent neighborhood from Palo Verde Dr and tried to cross into the Lido neighborhood without stopping or signaling at all. I had the right of way of course when he didn't stop in the middle lane and wait to turn, he drove directly infront of me when I slammed on my breaks as soon as he crossed into my lane and I tboned him, my car spun around and hit a third vehicle, a sliver 2020 Toyota Camry. This driver who ill call Mr. M, stated on police bodycam that Santigo was a fault. He stated to the officer that he would be informing his insurance that Santiago was at fault. He was behind Santiago when Santiago took the illegal turn. But Sergeant Bottoms, officer Fuentes and officer Mendoza had a different idea. They conspired to make blatantly false allegations on the police report stating that I had crossed into the oncoming lane on Clinton at a high rate of speed, when Santigo made a direct right turn onto clintion st from Lido, trying to arrive to the second house directly from making the right on Clinton, merely parking on the right hand side, when I crashed into him, then Santiago, then a wooden electric pole. Which they clamied was only damaged at the top of the poles crossbeam. Thank God that there was a home surveillance video that caught the whole accident and it shows completly the contrary. IPD released this video 1 ½ years after the accident, intentionally keeping it from me as evidence. Santiago merged into my lane when I had the right away. There was no property damage at all, other than the vehicles. At no point did any vehicle make connect with that pole. Yet claimed that the top portion of the electric pole was only damaged. I called IID to get to the bottom of this and clear my name, but they stuck by their story. Mrs. Marissa Zappiem-Figueroa was the one who came to the conclusion that I was liable for "damages" yet no letter explains why. Stating that the police report was all the evidence they needed. I told her I'll see them in court then. They couldn't come up with any burden of proof other than the police report which in itself not evidence and pictures of just the top portion of what could be any light pole claiming it was the one i damaged. Yet I came prepared with the body cam footage, the home surveillance video, my father as a witness of the aftermath arriving at the scene before the police and emt arrived, and photos showing the vehicles in the center of the road, yards away from the pole with no damage or paint stuck to it. Mr Gary Perez represented IID in court. He along with a representative of the city of Indio claimed i owed the over $7500 in labor cost, and only $40 in property damage. I could tell they were extremely nervous, because the judkr was not having it from them. She could see right through them. They were extremely unprofessional and unethical. A week later I recieved the notice from the Riverside Superior Court of Palm Springs stating that I was not at fault for the accident, nor that an damage was ever made to the pole. They've stopped sending me statements to pay them. I've opened internal investigation reports with IPD against these three. Sgt. Serna has apparently made his conclusions on the investigation and now I'm waiting on Chief Tully to respond to him and hope he fires these three rouge officers. There is definitely corruption with riverside county, the city of Indio, and IID. It has been made obvious to me. I can't believe I've had to deal with this. I'm still recovering. I won't ever be the same Please record every interaction you have with law enforcement in Indio, this place is rotten. I know this isn't over. Thank you for reading. God bless.

GenoG1202

1/5

Customer service is *NASTY*! I just paid a huge chunk of my bill, but still got a disconnect email. So, I called and said, "I could pay more, but I just spent $150 on food gone bad from the power outage". She asked when I could pay more, I told her when, she said fine and HUNG UP! Okay then...no more being nice from me when I call! You're a PUBLIC SERVICE UTILITY...BE ONE!!!

abby S.

1/5

Every IID customer service person that I have spoken to on the phone has been rude. If I was a manager at IID, I would provide a training service to my employees on how to best assist customers with kindness. I live in Salton Sea and was without electricity for 7 days. IID says it was the winds fault but I don’t believe this. IID should maintain the power poles and check them often to ensure they are being properly maintained. I believe if they had done their due diligence this situation could have been avoided. Also, I don’t understand why IID doesn’t invest in underground power in an area with such high wind speeds. I truly believe if this power outage had occurred in a wealthier area, the residents would not have been without power for 7 days. I called several times to find out the progress of our situation and each time I was greeted by a rude customer service agent. IID you can do better.

hazel L.

1/5

This review is for Andrea unacceptable customer service January 13,2023 at 12:40pm Pacific time. She never acknowledged nor mention her name, I have to ask her name from the beginning and acknowledge her. I called customer service to ask questions and Andrea has no knowledge nor idea instead she is being rude on the phone. I ask her to transfer me another agent. I work in customer service, and I don't think Andrea meets her needs in customer agent services. Andrea needs to learn how to get someone help prior to get the right answer and not giving customer attitude. She needs to get proper customer service and she will be a great candidate for what she's doing.

Lisa L.

1/5

Waited almost an hour for assistance over the phone. I decided to get a call back but you guys actually just right now at 1:47pm 08/24 called me again and hung up after I say Hello? What is going on? I can hear people and a woman is talking in the background but when I say hello it hangs up. Help your customers.

Gerardo G.

5/5

Nice utility company, right now offering a great program for NO COST !! At all .
Servicing a/c’s , checking your ducts , smart thermostat , etc!! very nice program and think everyone should do it , not a scam , this is real .. all for saving electricity and it helps a lot .

ken W.

1/5

Sce is much worse but iid is continually proving how much they can overcharge and gouge their customers. Scumbags all of them