Extra Space Storage - Portland, Tennessee

Extra Space Storage - Portland, TN

Extra Space Storage is a premier self-storage facility located at 813 N Broadway, Portland, TN 37148, United States. This facility offers a range of storage solutions catering to personal and commercial needs.

Extra Space Storage specializes in various storage options, including self-storage, automobile storage, boat storage, moving and storage services, moving supply store, records storage, RV storage, and more. The facility is equipped with wheelchair-accessible car parking and entrance, making it convenient for all customers. It also prides itself on being an LGBTQ+ friendly and transgender safe space.

The facility accepts credit cards and debit cards as payment methods, ensuring a seamless and hassle-free experience for its customers. With a strong emphasis on customer satisfaction, Extra Space Storage offers a clean and easily navigable facility.

Extra Space Storage has received positive reviews from its customers. Many users have praised the online enrollment and lease process, describing it as quick and easy. They also appreciate the cleanliness of the facility and the ease of navigation. Some customers have mentioned that the units are exactly what they were looking for, and the manager's follow-up after the move-in date further enhances the customer experience.

With an impressive average rating of 4.8 out of 5 stars based on 121 reviews on Google My Business, Extra Space Storage in Portland, TN, has proven itself to be a reliable and customer-oriented storage solution provider.

Key Features and Services

• Wide range of storage options including self-storage, automobile storage, boat storage, moving and storage services, moving supply store, records storage, RV storage, and more.
• Wheelchair-accessible car parking and entrance
• LGBTQ+ friendly and transgender safe space
• Accepts credit cards and debit cards

👍 Reviews of Extra Space Storage

Bailee S.

5/5

Very happy with our experience! The online enrollment and lease process was very quick and easy. We had our agreement and access code the very same day. The facility was clean and easy to navigate, and the unit was exactly what we were looking for. The manager contacted us to follow up a few days after our move in date and provided their contact information if we ever needed anything.

Jeff O.

5/5

Great service. Rented thru UHaul and the place did not have any workers. I was left with a full uhaul truck and no unit with only a day to unload. I called Extra Space and they got me a better deal on a more appropriate sized unit in a 10 minute phone call. No hastle check in. 5 star experience

Sherry P.

5/5

I haven’t been to the storage unit yet but if the employees/managers show what kind of place this is, I’m happy. I spoke with two people today and they were both extremely kind. The prices (for climate controlled) also seem to be the best around. So far so good!

Shirley G.

5/5

Devita has always given me exceptional customer service each time I have called and the last time I was there. She goes above and beyond and I recommend her highly. 5 stars plus Thanks again, Devita!

Mitzy M.

3/5

Office staff very helpful and friendly. The climate controlled units are very clean, well maintained, and brightly lite.... I'm editing my post because after only having this unit for a few months this month my storage fee went from $46 to $83 per month. I've never been late on my bill here and I have 1 of the smallest units but my bill almost doubled. If they go up any higher then I'm going to have to just sell my stuff that I've got in there and close my account because I can't afford it.

Dominic H.

5/5

Davita was fantastic help and worked with us to solve all our needs, from buying a mattress cover, showing us the unit, showing us our second unit, and troubleshooting our lockup at the end. She gave us great customer service and great conversation. Thank you so much!!

TAnn

5/5

Very customer service friendly. Polite and help at desk despite being busy! Easy to work with.

Jennifer O.

5/5

Great customer service! Got a courtesy welcome call after reserving a unit through the 800#, asst manager swing by unit while I was moving in to make sure I didn’t need anything and let me know he was there for anything I needed, and an additional call from manager to follow up with another welcome, and introduce herself. I haven’t been so impressed with customer service in a while and felt compelled to leave a much deserved positive review.