Emotive - Los Angeles, California

Address: 600 Wilshire Blvd Suite 500 #13, Los Angeles, CA 90015, United States.
Phone: 8185361153.
Website: emotive.io
Specialties: Software company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Emotive

☎️8185361153

Okay, here’s a comprehensive overview of Emotive, presented in a formal and helpful manner, designed to inform potential clients:

Introduction to Emotive

For businesses seeking a strategic advantage in customer communication, Emotive presents itself as a leading software company dedicated to enhancing engagement and driving measurable results. Located at 600 Wilshire Blvd Suite 500 #13, Los Angeles, CA 90015, United States, Emotive distinguishes itself through a personalized approach to SMS marketing and customer relationship management. The company’s commitment to client success is evident in its focus on providing tailored solutions and an exceptional customer experience.

Location and Accessibility

Emotive’s Los Angeles headquarters is strategically positioned within a thriving business district. For ease of access, the office features a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a dedication to inclusivity and accommodating all visitors. You can reach them directly at 8185361153 or visit their website at emotive.io to learn more.

Key Features and Services

Emotive specializes in leveraging the power of SMS for businesses of all sizes. Their core offerings revolve around:

SMS Marketing Automation: Streamlining communication campaigns for increased efficiency.
Personalized Messaging: Crafting targeted messages based on customer data to boost relevance.
Customer Journey Orchestration: Guiding customers through their interactions with a brand via SMS.
Real-time Analytics: Providing insights into campaign performance to optimize strategies.

Client Experience and Reputation

Based on available reviews, Emotive consistently receives positive feedback, averaging a 3.7/5 rating on Google My Business. A significant number of clients highlight the value of their dedicated, one-on-one customer service. Several testimonials emphasize the importance of having a responsive team member, such as an experience manager, who proactively assists with managing SMS campaigns and offers creative solutions – a concept clearly valued by their clientele. It appears that the company’s strength lies in its ability to provide individualized support and a commitment to client growth.

Additional Points of Interest

Beyond the core services, Emotive prides itself on offering a seamless and accessible experience. The company has 28 reviews on Google My Business, showcasing a broad range of user perspectives. They demonstrate a proactive approach to customer needs, evident through their detailed support and solutions offered.

Conclusion and Recommendation

Emotive appears to be a reliable partner for businesses seeking to elevate their SMS marketing efforts. Their focus on personalized service, combined with robust features and a strategic location, positions them as a valuable asset. We strongly recommend exploring their offerings further and contacting them directly through their website: emotive.io. We believe a conversation with their team could unlock significant opportunities for your business.

👍 Reviews of Emotive

Undra D.

5/5

I have been using Emotive for a few years now. The one-on-one customer services is what makes them special. As a small business owner time is the greatest asset. My experience manager JC has given me my time back, by not only helping to manage my SMS but also by being super creative and solution driven. He is vested in the growth of my SMS list and brand.

Sue M.

5/5

As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

John L.

4/5

Emotive has been exactly what our brand needed to get into SMS marketing at our current size. Good support team and a pretty well-built out feature list.

Paul C.

5/5

Emotive’s platform allows us to engage leads and customers with personalized, timely messages that don’t get buried in an inbox. The benefits? More opt-ins, more sales, and real engagement that you can measure. Plus, their hands-on support means we’re never stuck troubleshooting—we’re able to keep campaigns rolling and scale faster without the headaches. For us, it’s been a critical tool for driving sales and keeping our clients happy.

I’ll be sure to circle back in a few months with an update. After reading other reviews, I’ll keep an eye on the pricing as we scale, and I’ll definitely keep everyone posted on how things evolve!

martin

2/5

This company won't leave my phone alone. I worked at an ecommerce company 2 years ago and had considered setting up Emotive for some of our brands at that time.

Somehow in the process, they got my number and I haven't had a single week of peace and quiet since. I have tried to block their number, but they use a few. It's like a game of sadistic whack-a-mole.

I remember them telling me how great their open rates on SMS were compared to email.... it feels like they're on a mission to destroy that advantage by flooding me with texts until I single-handedly start to chip away at their metrics as I refuse to open their messages whenever I'm fast enough to catch that it's not a real text and instead some BS from emotive... again.

Erik V.

5/5

Our company began using Emotive for our SMS marketing 1 year ago. The platform is user-friendly, competitively and economically priced, and has significantly boosted our conversion rates while helping us capture valuable customer data. My account representative, JC, has been instrumental in making this partnership seamless. He provides exceptional support, guiding me through the various features and showing me how to maximize the platform's potential, which is key to our success! JC’s expertise in copywriting and setting up functional elements like customer flows and broadcasts has been invaluable. His turnkey assistance allows me to focus on other aspects of my position while knowing my SMS marketing strategy is in capable hands. I can’t recommend Emotive enough for anyone looking to enhance their customer engagement and elevate their marketing efforts. Thank you, Emotive and JC, for helping take our business to the next level.

Ahmad Z.

5/5

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

CLICK. B. C.

5/5

Emotive consistently generates a 35X ROI each and every month for my clients. Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to interact and speak to a real person via SMS.

A lot of SMS services allow for broadcast messaging (a la email blasts), but Emotive's approach is a bit different which allows for your shoppers to actually respond to any message you send. This generates a new level of engagement and gives your brand a chance to make a happy customer, each and every time.

The best thing about it is the pricing. Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of their competitors.