Doubleclickittofixit.com - Chattanooga, Tennessee

Tracy P.

Excellent experience! Knowledgeable staff who are very courteous and professional. Billy was able to quickly identify my problem and once it was determined that my laptop was dead, assisted me with finding the perfect replacement at an affordable price.

Sabrina F.

My first experience was having to have my sons’ screen replaced on his laptop. The turnaround time was quick and the price was reasonable. My second experience was when my laptop had some kind of bug on it that I wasn’t able to get rid of. Billy was not only able to save ALL of my files on a thumb drive but he also wiped my laptop clean and replaced the memory. He also gave me the thumb drive so now I have a back up of my files. He was professional and made sure I was satisfied with the service I received.

Debra ?. K.

James at Doubleclickittofixit is the BEST! I had a terrible experience with another "repair" company. I sent them the laptop and it took them 3 months to return it. It was never repaired even though I paid for it to be repaired. The other shop wouldn't respond to my inquiries and finally sent it back to me, only to find that the problem was not fixed. I explained the issue to James. I sent him the laptop, and he repaired it and returned it to me within a week. This was 2 years ago and it is still in use by my daughter. Excellent customer service. Excellent communication, and above all, Excellent work! This was a common problem, an overheating motherboard, but apparently, there aren't many out there who have the equipment to repair it correctly. I trust him with any motherboard issues. He guarantees his work and doesn't charge if he can't repair. GREAT experience, and will be sending him another laptop tomorrow.

Aleq B.

Thought I had a system failure with my desk top; my service found me a Computer Repair open an accessible in the Hamilton Place Area, off Lee Hwy- they were courteous and most of all, explained that I had a system that simply was shut down prematurely and needed to be reset and it was running good- and the office rate was waived as a one time courtesy. They even gave it a quick double check and said it was running good and needed a simply update from Microsoft. Bravo Zulu Double Click!

Thanks for the courtesy, I appreciate the comfy waiting lounge as well! Always great to find an accessible, friendly and professional locally owned business that exceeds my expectations and does a great job!

Sincerely,

Alex Boyle
Satisfied Client!

Maria M.

We had our 70” Sharp TV repaired by James and we were very happy with how prompt they were in coming to the house to repair it. He was courteous and knowledgeable. I would definitely use them again. He also went out of his way to put the TV Back on the stand and hook up all the DVD players etc.

Greg D.

I was very lucky to find these guy's. They repaired my Apple logic board with a very fast turn around time. After talking to one of the techs (James Howell) I realized that they really know their stuff. I highly recommend that you use these guys for any of your Mac book laptop problems.
Thanks guys, I wish you had business cards, so that I could hand them out to friends.

Dec 26, 2018 update. The mac book pro logic board lasted one month. Their repair was not what I thought it would be. Over $300.00 repair was a waste of money. Purchased a new logic board on Ebay, and the laptop works great now. Was just over $500.00, but worth it. Could have saved my money by going to my second option.
Buyers beware of this company.

Kristyl R.

Double Click it to Fix It is by far the best example of customer service I have experienced in a long time. Billy was very helpful and knowledgeable. I took my laptop in to be repaired and it was repaired quickly and at a very reasonable cost. I would definitely recommend their service to anyone needing any type of computer repair.

Carla M.

I want to say that Billy was awesome, I called at least 10 places but he was really knowledgeable and sincere...the others were kind of like machines..so we took a chance and took it here. It was only the power supply and they were so honest and had it done the same day! I am tickled to have my computer back! Thank you so much, you have my business always now!!