DISH Network - JKA COMMUNICATIONS - Hanford, California

Okay, here’s a detailed overview of DISH Network – JKA Communications, presented in a formal and helpful tone, suitable for someone considering their services:

DISH Network – JKA Communications: A Comprehensive Overview

DISH Network – JKA Communications, located at 250 W 8th St, Hanford, CA 93230, and reachable at 95822079, provides a suite of communication services primarily focused on satellite communication and internet access. The company operates as a key service provider within the Hanford area and surrounding communities, aiming to deliver reliable connectivity and entertainment options to its customers. They specialize in both television and internet service packages, offering a range of channels and speeds to cater to diverse needs.

Service Offerings and Specialties

At its core, DISH Network – JKA Communications focuses on delivering robust satellite communication service. This includes access to a vast array of television channels through satellite broadcasting, encompassing a wide variety of programming including sports, movies, news, and entertainment. Furthermore, they function as an Internet service provider, offering broadband internet access – vital for today’s connected lifestyle. Customers often seek these services for their ability to provide coverage in areas where traditional cable internet may be unavailable. The combination of television and internet packages frequently proves attractive to families and individuals seeking a comprehensive solution for their home entertainment and online needs.

Accessibility and Location Details

The Hanford location is designed with accessibility in mind. The facility features a wheelchair accessible entrance, ensuring ease of access for all patrons. Additionally, a dedicated wheelchair accessible parking lot is available, further demonstrating a commitment to inclusivity. This attention to accessibility underlines a positive customer service approach and a desire to be readily available to a broad customer base.

Customer Feedback and Considerations

DISH Network – JKA Communications currently has 14 reviews on Google My Business. While the average opinion is 2.6/5, it’s important to note the range of experiences reported. Initial impressions frequently highlight positive interactions with installation technicians, suggesting a potential strength in their customer service interactions during the initial setup phase. However, there appears to be room for improvement in addressing broader customer service concerns and potentially in the reliability of their service offerings.

Recommended Information for Prospective Customers

• Contact Information: Phone: 95822079
• Address: 250 W 8th St, Hanford, CA 93230
• Website: Currently, there is no official website available.
• Specialties: Satellite Communication, Internet Service
• Accessibility: Wheelchair Accessible Entrance & Parking

Potential customers are advised to thoroughly research available packages, understand contract terms, and inquire about service reliability before committing to a subscription. Considering the mixed feedback, it’s wise to explore alternative providers and compare service offerings to ensure a suitable fit for individual requirements.

It's recommended to contact the location directly to discuss specific needs and inquire about current promotions or bundled deals.

👍 Reviews of DISH Network - JKA COMMUNICATIONS

Elizabeth S.

5/5

This dish installer came out. He was very professional, very informative and friendly. It was really nice having to deal with him.

Dave Y.

1/5

My family signed up with Dish last year, and have had quite a bit of trouble. I set our system to check for updates about 3AM every morning. Once or twice a week the system resets itself in the evening when we're watching the news or our other favorite shows, and we miss part of the program and can't go back and see it. Also, when I called customer service to cancel the
service protection program, customer service kept transferring me from one agent to another and no one would take care of it. They finally hung up on me. Horrible service.

Tina D.

1/5

Prices keep rising and channels are getting worse. Filling the lineup with shopping networks and infomercials. As of 5 days ago CBS and NBC have been dropped. They charge a 12.00 per month fee for network and local channels still. Am currently using a remote that is so old some buttons do not work and lettering on it is faded. To replace it will cost 30.00. After being a customer for many years I am fed up . Researching other alternatives and will urge others to do that too.

Jacqueline C.

1/5

Recently me and my daughter placed the order with dish Network we wanted one of the bundle of dish TV and internet so we talk to a customer service representative and we were quite Frank with what we wanted and it seemed like everything was going really really good we paid the fee to get everything installed the next day the instalator came out and hooked up the dish TV then we're like hey what's going on where's the internet and he was like you know we don't have Internet in this area we were like wow what we ordered a bundle TV and internet then we imediately call the customer service and this was on the 11th of this month and we talked to a tier 3 customer service representative I get which is their supervisor and he said that you didn't order internet and I'm like yeah we actually did order internet and he said will it take 7 to 10 days for us to audit to call and see what's going on because we wanted to cancel it because we're basically paying a little under $100 a month four basic satellite TV cuz you got to keep in mind to use on demand or any of the other features it requires internet which we don't have they misrepresented what they're giving us and once you have it installed you're locked into a contract with them for two years who in their right mind would pay a little under $100 a month for basic satellite TV we have no on demand we have none of the other features we have no pay-per-view all we have is just basic TV and it's funny because they're think that the representative was like that's what you ordered no actually this is not what I ordered because the Internet was supposed to be come with the hopper and all that other cool stuff you get when you get cable TV or satellite TV if I could I would gave them no Stars

Lazarus ?. L. E.

1/5

I cancelled after 20+years because of Frank T. Worst customer service I ever had with dish. Again, Frank T is why they lost me as a customer. Frank T.

Al H.

1/5

The best thing to do is never get their service. It will save you a ton of headaches and money. There are far too many alternatives.

Rick P.

5/5

EXCELLENT Customer Service! Jim and his Wife are First Class Folks! Rp

Carlos

1/5

Womder have non starts for them....always hidding fees for everithing...