CarMax - Langhorne, Pennsylvania

Address: 1776 Lincoln Hwy, Langhorne, PA 19047, United States.
Phone: 2152691895.
Website: carmax.com
Specialties: Used car dealer.
Other points of interest: Delivery, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Oil change, Repair services, Credit cards, Debit cards, Credit cards.
Opinions: This company has 1133 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of CarMax

CarMax 1776 Lincoln Hwy, Langhorne, PA 19047, United States

☎️2152691895

⏰ Open Hours of CarMax

Monday: 11 am–8 pm
Tuesday: 11 am–8 pm
Wednesday: 11 am–8 pm
Thursday: 11 am–8 pm
Friday: 11 am–8 pm
Saturday: 9 am–7 pm
Sunday: Closed

CarMax: A Comprehensive Overview

CarMax is a nationally recognized used car dealer, distinguished by its commitment to providing a transparent and customer-centric buying experience. Located at 1776 Lincoln Hwy, Langhorne, PA 19047, United States, with a phone number of 2152691895, and accessible via their website at carmax.com, CarMax offers a wide selection of vehicles and a streamlined process designed to simplify the car-buying journey. The store's operation is underpinned by several key features that set it apart from traditional dealerships.

Key Features and Services

Extensive Inventory: CarMax boasts a large inventory of pre-owned vehicles, encompassing various makes, models, and price ranges. This variety ensures customers have ample options to choose from.
No-Pressure Sales: A core tenet of CarMax's philosophy is its commitment to a no-pressure sales environment. Customers are not subjected to high-pressure tactics or hidden fees, fostering a more relaxed and informed purchasing decision.
Price Guarantee: CarMax offers a price guarantee, providing customers with confidence in their purchase. This guarantee typically covers the vehicle's price, and in many cases, includes features such as free expedited financing.
Trade-In Convenience: The dealership facilitates a straightforward trade-in process, making it easy for customers to value their current vehicle and leverage its worth towards a new purchase.
Warranty Options: CarMax provides extended warranty options, offering peace of mind and protecting customers’ investments.

Points of Interest and Accessibility

Beyond the core vehicle sales, CarMax Langhorne offers a range of additional services designed to enhance the customer experience. These include:

Delivery: Customers can opt for convenient vehicle delivery directly to their homes or workplaces.
On-Site Services: The dealership provides various on-site services, such as oil changes and repair services, simplifying vehicle maintenance.
Wheelchair-Accessible Car Park & Entrance: Recognizing the importance of inclusivity, CarMax Langhorne features a wheelchair-accessible car park and entrance, ensuring accessibility for all customers.
Payment Options: Customers can utilize a variety of payment methods, including credit cards, debit cards, and other accepted forms of payment.

Customer Feedback and Reputation

CarMax has cultivated a strong reputation for customer satisfaction, evidenced by its impressive Google My Business rating of 4.3 out of 5 stars, based on 1133 reviews. These reviews consistently highlight the dealership’s commitment to transparency, ease of the buying process, and the helpfulness of its staff. While some reviews mention longer wait times, the overall sentiment indicates a positive experience. Customers frequently commend the dealership’s straightforward approach and the value they receive for their money. The feedback consistently praises the team members, specifically mentioning individuals like Jon, Steve, and Jennifer, for their exceptional service and dedication. Many customers appreciate the clarity surrounding pricing and warranty terms, eliminating potential surprises and fostering trust. The extended time spent at the dealership, while sometimes lengthy, is often attributed to the thoroughness of the inspection and the personalized attention provided. The ability to trade in an existing vehicle, such as an Acura, further streamlines the process and offers significant value to customers.

Contact Information and Website

Interested parties can easily access more information and schedule appointments by visiting the CarMax website at carmax.com or by contacting the Langhorne location directly at 2152691895. The store’s address is 1776 Lincoln Hwy, Langhorne, PA 19047. CarMax Langhorne represents a reliable and customer-focused option for those seeking a used car purchase.

👍 Reviews of CarMax

Nate S.

4/5

It was a long wait, but to be fair I missed my appointment lol. Other than that I already had the car picked out, I test drove it and it was exactly as it was pictured. The actual process of buying the car and warranty was smooth and relatively quick. Definitely easier than going to a dealer and getting sweet talked into something I don’t want. The price was fair, and the warranty made it a no brainer.

Anna K.

5/5

What a great experience even though we spent 6 hrs there lol. We traded our old Acura for this gem:) thanks to Jon, Steve and Jennifer! Good job it’s was a pleasure to buy from you guys.

Bob W.

5/5

Online quote for the value of my car was validated by Car Max personnel and a cashier check was issued. The service personnel were very professional and made sure I was comfortable with my decision to sell and that I was not leaving any money on the table. All in all it was a very satisfying experience without any hard sell etc. I left with the impression that they are professional, honest and fair.

Eric B.

5/5

I had a wonderful experience at CarMax in Langhorne, PA!!!

The online process was quick, easy, and I was able to schedule an appointment within a few days.

Upon entering the facility, I was welcomed by a friendly Mackenzie who introduced me to James.

James walked me through the entire process, which was seamless. James was polite, professional, well informed and he answered all of my questions.

The entire process was so enjoyable that I informed Damon & Michael (Managers) of my positive experience.

I would definitely recommend this CarMax location to anyone!

Joseph K.

5/5

Their offer was higher than any other buying service by far. Much higher also than the dealer offered in trade. Process took awhile but went smoothly. Employees were friendly. They honored the original offer sheet with no issue. Walked out with a check in about an hour.

Ramesh D. F.

5/5

I visited this location and very good customer service. I had a walk-in visit and had to wait for more than 3 hours, but that was on me. They were able to take care of selling the car. Very good rates and experience. Definitely recommend this place. Smooth and easy process. Consider carmax in seeling your car. They got kids area. They got free and good wifi . The restrooms are clean. There is a vending machine to purchase snacks. Cole definitely gets a shout-out for customer service!!

Daniela R.

1/5

BUYER BEWARE!!!!
Run a carfax on any vehicle, you’re going to purchase from this company! I wish I would’ve known!!! They use auto check which 90% of the time does not pick up car accidents! The car we purchased was in an accident and now CarMax won’t take responsibility for lying to us.. We were told we didn’t do our diligence (By the GM Damien)And we should’ve ran the VIN number with Carfax.. Even though they advertise the vehicle with no accidents and showed us an auto check, saying that the vehicle was never in an accident.. The only reason why we found out is because the car is having a lot of Mechanical issues including water coming in to the car.
Its a fire hazard!!!
I urge anyone that has been taken advantage by this company to contact the Attorney General. We filed a complaint with them.
We also are obtaining an attorney.

Ryan B.

5/5

I had a great experience selling my car to CarMax. The website was very easy to use, and I was able to quickly complete the questionnaire and get a competitive estimate for my car. After accepting the offer, I scheduled an appointment for the following day.

When I arrived, the check-in process was smooth, and the staff member who greeted me explained where to sit and that they would call my name shortly. It was a Saturday, so I expected it to be busy, but the hour-long wait was a bit frustrating, especially since I had an appointment. That said, the team was polite and efficient once it was my turn.

The person I worked with was very friendly and walked me through the entire process. Signing the paperwork was quick and easy, and I left with a check for the agreed-upon amount, hassle-free. Overall, it was a smooth experience, and I’ll most likely return in a few months to sell my wife’s car when she’s ready for her next vehicle.

Highly recommend CarMax for anyone looking to sell their car!