Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Comprehensive Overview

Cadillac Mountain Sports is a well-established sporting goods store located in Ellsworth, Maine. Situated at 32 High St, Ellsworth, ME 04605, the store offers a comprehensive selection of equipment and apparel for a wide range of outdoor activities. With a dedicated phone line at 2076677819 and a detailed website at http://www.cadillacsports.com/, Cadillac Mountain Sports strives to provide a seamless and convenient shopping experience for its customers. The store’s commitment to customer satisfaction is reflected in its consistently positive online reviews – currently boasting a 4.3/5 average rating based on 174 Google My Business reviews.

Specialties and Product Range

The core specialty of Cadillac Mountain Sports is, undoubtedly, sporting goods. However, the breadth of their inventory extends far beyond typical sporting supplies. They’ve cultivated a particular strength in equipping adventurers for outdoor pursuits, with a significant focus on canine gear. Customers seeking everything from hiking boots and camping essentials to specialized equipment for canine companions – including harnesses, leashes, backpacks, and protective gear – will find a remarkably thorough selection. The store’s dedication to catering to both experienced outdoor enthusiasts and casual weekend adventurers is evident in the diverse range of products offered.

Key Features and Services

• In-store Pick-up: Customers can conveniently arrange for the pickup of online orders, streamlining the purchasing process.
• Delivery: Delivery options are available, expanding the store’s reach beyond local customers.
• Accessibility: Cadillac Mountain Sports is committed to inclusivity, offering a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the store.
• Payment Options: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.

Customer Experience and Feedback

Customer feedback consistently highlights the store’s friendly and knowledgeable staff. Several reviews specifically mention interactions with employees like Caleb, who are praised for their expertise, professionalism, and willingness to assist customers with complex purchases. One customer described Caleb as “superb” in helping them navigate a new kayak purchase, emphasizing his attentive and informative approach. Beyond individual assistance, the general sentiment suggests a positive and welcoming atmosphere within the store. The inventory is described as “great” and “extensive,” suggesting a substantial stock of products to choose from. The store’s ability to cater to a wide variety of needs, from basic sporting equipment to specialized canine gear, contributes to its appeal.

Location and Contact Information

Cadillac Mountain Sports’ location in Ellsworth, Maine, provides convenient access for residents of the region. The address is: 32 High St, Ellsworth, ME 04605. Interested parties can easily reach the store by phone at 2076677819 or by visiting their website: http://www.cadillacsports.com/. The store’s website likely provides further details about their inventory, promotions, and operating hours. The store’s commitment to providing a quick visit experience suggests a focus on efficiency and customer convenience.

Overall Impression

Cadillac Mountain Sports presents itself as a reliable and customer-focused sporting goods retailer. Its diverse product range, commitment to accessibility, and positive customer feedback all contribute to a favorable impression. The store’s dedication to providing knowledgeable assistance and a welcoming environment makes it a worthwhile destination for individuals seeking quality sporting equipment and accessories.

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.