Alpha Electronics Inc. - Norwalk, California

David M.

I chose Alpha Electronics because of the outstanding Google Reviews as well as the high rating of stars. I arrived and did not realize an appointment was required. I went in regardless to inquire if the MCS-6700 Turntable I recently inherited from my grandfather who had passed that previous week could be repaired by this place. I was greeted by Ken upon entering. He stated an appointment was required but took the time to hear me out regarding the turntable. He told me that since I was already there, he would book me in. The repair took about a little over a week due to him searching for parts. Once I got the call the day before pick up, I was nervous and excited as this turntable is of sentimental value. The day I arrived to pick it up, he went to retrieve it from the back. As he approached with it in hand, I was completely speechless. The turntable had looked as if it was brand new from the store. He polished every part of this turntable and I was truly floored at the sight of it. I had a hard time but was able to hold back my tears as I knew my grandfather was smiling down from above. I can't thank Ken enough, he is truly a blessing! I have been spinning vinyl on it ever since, Thank You So Much Ken!!🙌🏼

Danilo M.

Alpha Electronic shop in Alondra Blvd. Norwalk did a good job fixing my Sony components radio. I highly recommend this shop . They are honest especially Mr. Ken Lam the manager. They can even fix cassette tapes. I'm very happy 😊👍

norm S.

I left my reference by quadraflex 620 turntable and Sony STR 7066 for service and repair. Just got the turntable back and it works perfectly! Better than when new. Now the tonearm drops slowly like it should. Very precision. Waiting for the Sony to be done. As I picked up the turntable I dropped off my Yamaha CD player to fix the tray that stopped working. I have real confidence in Ken and his ability to fix my vintage stereo gear. I would rather he fix what I have than try to buy other pieces only to have to repair it again. I just got back my Sony STR 7065. It sounds like it was new again. Mind you this was bought in 1973! Thank you Ken. It was well worth the time and money. I’m really happy.

Robert M.

I brought in a controller board for my Hayward Swimpure salt chlorinator from my swimming pool. I explained the symptoms and Manager Ken asked me some questions. He offered to troubleshoot and ended up replacing some components and repairing some solder joints. I brought it home, put it back in the system and it works perfectly. I'm extremely happy with the service I received and saved a great deal of money by not having to replace the entire controller system.

Grits K.

I don't want to give only one STAR 🌟 but it is 1:38 pm now and I have called several times today to not only no one answering but also a full mailbox that announces there is no way to leave a message and no one to take my calls. 🫤. It is Monday Jan 13, 2025. I have called at various intervals over the past 2 1/2 hours. I hope everyone is well and that this New Year brings every business owner a steady flow of customers and continued success relief from so many taxes and fingers crossed some great tax breaks. 🌍✌🏼.

Numertha G.

I took my grandparents Realistic turntable/music system, which was in terrible shape, and Ken brought it back to life within a week. I’m so grateful. He clearly has a singular talent and I am so honored to have witnessed it in action. Thank you Ken.

Make sure you make an appointment and be prepared to travel back in time when you enter the shop—such a great experience!

Darryl B.

These guys did a great job repairing my Sony CD Changer/Burner. I'm going to check out their vintage Direct Drive Turntables next. They stay busy, so I'm waiting for them to send me some pictures of the turntables they have in my price range. Hopefully they have some Technics on hand. That's my favorite brand for turntables and headphones. This is definitely the place for electronics repair.

melvin V.

45 years ago my Dad came home from Germany retired from the army. With him he brought this massive stereo system he put together. I remember as a child watching him play his funk and jazz records....my eye would be memorized by the light on the turntable...going around and around. My Dad is now long gone but i picked up his love of music. A few weeks ago my sister was going through some storage and found my Dad's turntable....a Fisher MT6250....first direct drive ever! I was so excited! I thought my Dad lost or sold it years ago. I took it to Ken at Alpha. He refurbished it and got it back to working! He did an amazing job and took me back in time when I was a kid watching the records play. I now have something very special to remind me of the better moments of my childhood....thanks Ken!