Helzberg Diamonds Outlet - Thornton, Colorado

Helzberg Diamonds Outlet: A Comprehensive Guide to Your Jewelry Needs

Nestled in the heart of Thornton, Colorado, Helzberg Diamonds Outlet at 13801 Grant St Unit 814 offers a delightful shopping experience for jewelry enthusiasts. With a strong focus on customer satisfaction and a wide array of high-quality jewelry pieces, this outlet has become a beloved destination for both locals and visitors alike.

Main Services

• Jewelry Sales: Helzberg Diamonds Outlet offers an extensive collection of jewelry, including engagement rings, wedding bands, necklaces, bracelets, earrings, and watches. Their selection spans various styles, from classic and traditional to modern and trendy.
• Custom Design: The outlet provides a custom design service, allowing customers to create unique pieces tailored to their preferences. Their experienced jewelers work closely with clients to transform their visions into reality.
• Jewelry Repair and Restoration: Helzberg Diamonds Outlet offers repair services for various types of jewelry. Their skilled jewelers can restore your treasured pieces to their former glory or update them with contemporary designs.
• In-Store Services: The outlet features a range of convenient in-store services, such as gift wrapping, layaway, and on-site jewelry cleaning. They also offer appraisals and jewelry inspections.

Location and Access

The outlet is situated in the Grant Crossing Shopping Center, making it easily accessible from major thoroughfares such as Washington Street and I-25. It is located near several other popular retail stores and restaurants, providing ample opportunities for shopping and dining during your visit.

For those traveling by public transportation, the RTD Bus 87 stops near the shopping center. Additionally, the outlet offers free parking, with designated accessible parking spaces for customers with disabilities.

Featured Characteristics

• Wheelchair Accessibility: Helzberg Diamonds Outlet is designed to be wheelchair-accessible, with a ramp at the entrance and wide aisles throughout the store. Their restrooms are also wheelchair-accessible.
• LGBTQ+ Friendly: The outlet is an inclusive space that welcomes all customers, regardless of their sexual orientation or gender identity. They offer a range of jewelry options suitable for same-sex couples and individuals from the LGBTQ+ community.
• Payment Options: Helzberg Diamonds Outlet accepts various payment methods, including credit cards (Visa, MasterCard, American Express, and Discover), debit cards, and NFC mobile payments like Apple Pay and Google Pay.

Practical Information

• Address: 13801 Grant St Unit 814, Thornton, CO 80023, United States
• Phone: 720-535-0128
• Website: helzberg.com
• Hours: Monday-Saturday: 10:00 AM - 8:00 PM, Sunday: 12:00 PM - 6:00 PM

Positive Aspects from Customer Reviews

Helzberg Diamonds Outlet has earned a remarkable average rating of 4.6 out of 5 stars on Google My Business, with 130 customer reviews. Several customers have praised the store's exceptional customer service, knowledgeable staff, and wide selection of high-quality jewelry. Some of the most commended aspects include:

• Custom Service: Customers have repeatedly praised the personalized attention and custom design services offered by the outlet's staff. One customer noted, "I had a great experience today with Danielle; her custom service, listening, and communication have well surpassed any jeweler I’ve worked with in the Denver Metro area."
• Knowledgeable Staff: Many customers have highlighted the expertise and helpfulness of the outlet's employees. One reviewer mentioned, "The staff was incredibly knowledgeable and helpful in helping me find the perfect gift."
• Wide Selection: Customers have appreciated the diverse range of jewelry options available at the outlet. One reviewer commented, "I was blown away by the selection of jewelry they had. There truly is something for everyone."

Helzberg Diamonds Outlet at 13801 Grant St Unit 814 is more than just a jewelry store; it is a destination for exceptional customer service, high-quality jewelry, and a delightful shopping experience. Whether you are searching for the perfect engagement ring, a special gift, or need to repair a treasured piece of jewelry, this outlet is well worth a visit.

👍 Reviews of Helzberg Diamonds Outlet

Dee D.

5/5

I had a great experience today with Danielle; her custom service, listening and communication, and knowledge has well surpassed any jeweler I’ve worked with in the Denver Metro and I’m looking forward to buying something special with her help.

The S. S.

5/5

This place is incredible, the staff treats you with respect no matter your situation. They are not uptight and scoffy like other jewelry stores. The genuinely care and will work with you whether you are getting married, buying your first Rolex, or you just want to shop. Recommend David & Rick they have a very deep level of experience and understanding in this world. We will be back.

Jaclyn L.

5/5

Danielle and the crew at the Helzberg Diamond Outlet made me feel apart of the family. All my needs were met and ample time was spent to make sure I got the perfect ring for me and my future husband got his perfect chain necklaces.

Overall 10/10 experience. I will certainly be shopping here in the future.

Josephine E.

5/5

Jim, the store manager, has been amazing. After losing one of my earrings, I called the store afraid. Jim calmed me down, provided me with a solution, and showed me compassion. Luckily, I found my earring the next day 😅 Thank you Jim for your kindness, compassion, and AMAZING customer service.

ThomasJ

1/5

Initially the staff was very nice, we had talked with a few different employees over a couple months. But after we bought our rings when we go for cleanings we get a weird attitude from the staff. Like "oh you are just here for a cleaning..." with looks like "you suck you aren't going to get me any commission from a cleaning". They also are very rude "A cleaning?!!!? FOR WHAT" umm this diamond ring on my wife's hand Really unprofessional after the sale.

Also the other issue I have is that they tell you to check the credit offerings, which we did. We could have bought it outright, but what is the downside on a 12 month no interest loan if you pay it off within 12 months? Yes this is partly my fault, but their creditor will set your payments to be so that you DON'T pay it off in 12 months, you suddenly get an email saying "You will owe interest from the purchase date if you dont pay your balance by the end of the month!" Total scam! I should have done the math yes, but I figured they would set it so you paid it off by the end of the 12 months, but NOPE! You will end up still owing thousands by the time the 12 months comes up if you only do the recommended payments. Luckily I can afford to just pay the thousands owed, but a lot of people might not be able to, and then you just got another $1000 in interest calculated from the start of your purchase.

SCUM BUSINESS!!!! DON'T BUY INTO THEIR NICENESS! DON'T TRUST A WORD THEY SAY! AS SOON AS YOU BUY YOUR RING(S) YOU ARE THEN GARBAGE TO THEM!

gabriel C.

5/5

Staff here is amazing. I was on a tight budget and Jim and other associates really worked with me and helped me. Even though my selection was limited, they made me feel welcomed and did not hesitate to show me what they have to offer even after they knew my budget.
The store was clean, well put together and I will be back in the future!

Ivan S.

5/5

Really nice place, staff is so kind and helpful. Design is comfortable and clean. Many choices to choose from and it’s really great overall 👍

Carol W.

4/5

I bought a ring from here almost 4 months ago and finally picked it up today. There were a number of issues that occurred (hence four stars) but thanks to Jim in store who kept me updated, was always pleasant and kind when I called and got my ring special ordered as my fingers are pretty small! Thank you Jim for all your assistance in this process, I love the resulting piece of jewelry 😊