Buckle - Columbia, Missouri

Buckle: Your Destination for Apparel and Accessories

Buckle is a well-established and popular retailer offering a comprehensive selection of clothing, shoes, and accessories for men, women, and youth. Located in Columbia, Missouri, Buckle provides a convenient shopping experience combined with valuable services. This establishment caters to a diverse range of customer needs, from casual everyday wear to specialized items like watches. The store’s commitment to customer satisfaction is evident in its numerous positive reviews and focus on providing a welcoming and efficient environment.

Location and Contact Information

Buckle’s physical address is 2300 Bernadette Dr Suite 614, Columbia, MO 65203, United States. For those seeking to reach the store directly, the phone number is 5734452422. Customers can also find convenient access to the store's website at local.buckle.com, where they can browse products, check store hours, and potentially place online orders. The website provides a detailed overview of the store’s offerings and its location within the Columbia community.

Specialties and Product Categories

Buckle’s strength lies in its extensive selection. The store specializes in a wide variety of clothing categories, including:

• Men’s Clothing: Offering a diverse range of jeans, shirts, jackets, and casual wear.
• Women’s Clothing: Featuring fashionable dresses, tops, pants, and outerwear.
• Youth Clothing: Providing trendy and affordable apparel for children and teenagers.
• Jeans Shop: A dedicated section focusing on a vast selection of jeans in various styles, washes, and fits.
• Shoe Store: Stocking a broad assortment of footwear for men, women, and children.
• Watch Store: Offering a curated collection of watches from recognized brands.

Beyond these core categories, Buckle consistently delivers on its promise of having a large inventory and numerous options to suit individual tastes and preferences. The store benefits from a well-organized layout, making it relatively easy to navigate and discover desired items.

Services and Amenities

Buckle prioritizes convenience and customer experience. The store offers several important services and amenities, including:

• In-store Pick-up: Customers can conveniently order online and pick up their purchases at the Columbia location.
• In-store Shopping: A traditional shopping experience with knowledgeable staff and a wide selection of products.
• On-site Services: While specific details may vary, the store likely provides services such as alterations or styling assistance.
• Delivery: Although delivery options may be limited, it’s worth confirming availability directly with the store.
• Wheelchair-accessible Car Park & Wheelchair-accessible Entrance: Demonstrating a commitment to inclusivity and accessibility for all customers.

Payment options are also readily available, including checks, credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all shoppers. The store’s efficient processes and wide range of payment methods contribute to a smooth and hassle-free shopping experience.

Customer Feedback and Reputation

Buckle consistently receives positive feedback from its customers. The company boasts 88 reviews on Google My Business, with an average rating of 4.4 out of 5 stars. These reviews highlight the exceptional customer service, particularly from employees like Ava, who is frequently praised for her helpfulness, knowledge, and dedication to assisting customers in finding the perfect items. The store's vast inventory and numerous options are also frequently mentioned as positive attributes. The ability to find a specific pair of jeans, often after a significant search, is a recurring theme in the feedback, emphasizing the store’s commitment to fulfilling customer needs. The layout of the store is consistently described as expansive and well-organized, further contributing to a positive shopping experience.

Quick Visit and Additional Information

Buckle is designed for a quick visit, allowing customers to find what they need efficiently. The store’s layout and readily available assistance facilitate a streamlined shopping process. It’s a convenient destination for those seeking to purchase men’s clothing, women’s clothing, or youth clothing, as well as shoes and accessories. The availability of checks, credit cards, and debit cards, alongside NFC mobile payments, provides a comprehensive payment system for all shoppers.

👍 Reviews of Buckle

Yuliya K.

5/5

I came in and was immediately greeted by Ava. She took charge, asked me what I was looking for, and in an hour and 20 pairs of jeans later, we found the pair. The store is vast and has a lot of options. Without Ava's help, I probably would have been there for an eternity. Ava's customer service skills are immaculate, and she never got discouraged as I turned away pairs of jeans that just didn't hit the mark for me. Thank you Ava. You're awesome!

Rachel H.

2/5

Most of the time I have a great experience shopping at the Buckle, however, this time it was incredibly awkward. The gal that greeted me about a minute after I entered the store was pushy and very rude. I was exchanging a pair of jeans I had ordered online and was looking for another pair. I wanted to look on my own but she was there every time I turned around telling me what size she thought I should be wearing and making jokes when I told her different. I have bought several pair of jeans from the Buckle and know my size. My husband was getting uncomfortable as well as he could see how relentless she was being. I don't mind helpful associates and have always had a pleasant experience in the past at other locations, but this gal did not let me decide for myself. I finally agreed on a pair of jeans I didn't even want just so she would leave me alone. My husband asked me if I wanted them and I said "no" and laid them on the table near the register and purchased two shirts instead. Horrible experience. Will not be shopping at this particular store with associates that behave in this manner. Commission or not, allowing customers to look for clothing on their own unless specifically asking for help when they need it, is polite.

Cody G.

5/5

Love going here but it is expensive. If have the money it's worth every penny.

Tracie J.

5/5

Go see Jess, she is awesome! My husband and I are from KC. She helped us find jeans we will definitely come back! 😊

Erin W.

5/5

I went in to the Columbia MO mall location with my boyfriend and he was looking for jeans and some new dude shoes. Hallie was fairly new to working there and she did a fantastic job helping us. We didn’t feel pressured to buy more than what we were looking for and she went above and beyond to find the particular type of jeans he was looking for.

Dan S.

5/5

Lady who served me was amazing - arrived a weary, hot and bothered traveller seeking xxxl clothing to battle the intense heat outside. Really took the time to find options for me, arriving at 2 shirts that were perfect for sun. Really impressive customer service. Will be back when I’m next in town

Shelby S.

5/5

I always have a hard time finding jeans that fit the way I like, and recently I bought 4 pairs from Buckle (Thank you Christmas gift cards!) and at the store they seemed to fit fine so I bought them and took them home. Once getting home and trying them on again with some shirts I bought, they were already starting to fit looser and I knew that it would only get worse, so I went back the next week to exchange them for smaller sizes. The people working on Tuesday, February 27th around 5pm were so helpful! They gave me lots of options and helped me find jeans that fit perfectly and didn't push really expensive brands at me.

Peggy S.

5/5

Jess was amazing made me feel welcomed and helped me with pants and shorts did a really good job everyone else that works there seems to be only there for a paycheck but Jess was there for the customer! Thank you so much I haven’t wore pants in years cause I never could find the right ones!