Chase Bank - West Jordan, Utah

Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States.
Phone: 8012806763.
Website: chase.com
Specialties: Bank, ATM.
Other points of interest: Wheelchair-accessible car park, Cash advance.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 2.4/5.

šŸ“Œ Location of Chase Bank

Chase Bank 7352 Plaza Center Dr, West Jordan, UT 84084, United States

ā° Open Hours of Chase Bank

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–2 pm
  • Sunday: Closed

Chase Bank – West Jordan Branch

For individuals and businesses seeking reliable banking services in the West Jordan, Utah area, Chase Bank’s location at 7352 Plaza Center Dr offers a convenient and accessible financial solution. This branch, easily identifiable by its address, provides a range of services designed to meet diverse financial needs. Chase is a prominent financial institution, known for its extensive network and commitment to customer satisfaction. The West Jordan branch is a key component of this network, offering local expertise alongside the resources of a national brand.

Location and Contact Information

The location of the Chase Bank branch in West Jordan is strategically situated at 7352 Plaza Center Dr, West Jordan, UT 84084, United States. This easily accessible address ensures that customers can readily reach the branch. For immediate assistance, you can contact the branch directly at 801-280-6763. The website, chase.com, provides comprehensive details about the branch’s services, operating hours, and additional information. This online resource is an invaluable tool for prospective and existing customers alike.

Services Offered

Chase Bank offers a comprehensive suite of financial services, and the West Jordan branch is equipped to handle a variety of customer requirements. Key offerings include:

  • Personal Banking: This encompasses services such as checking and savings accounts, debit cards, and online banking access.
  • Business Banking: Chase provides tailored solutions for businesses of all sizes, including business checking and savings accounts, merchant services, and small business loans.
  • Mortgages: The branch assists customers in securing mortgages for residential properties, offering competitive rates and expert guidance.
  • Credit Cards: Chase offers a variety of credit card options to suit individual spending habits and financial goals.
  • Investment Services: Chase Bank also provides access to investment products and services through its affiliated brokerage, J.P. Morgan Securities.

Points of Interest and Accessibility

The West Jordan branch is designed with customer convenience in mind. Notable points of interest include:

  • ATM: An on-site ATM provides 24/7 access to cash withdrawals.
  • Wheelchair-Accessible Car Park: The facility includes a dedicated wheelchair-accessible car park, ensuring easy access for customers with mobility challenges.
  • Cash Advance: Customers can utilize the branch’s cash advance services for immediate access to funds.

Customer Reviews and Reputation

Currently, the Chase Bank branch in West Jordan has 66 reviews on Google My Business. The average opinion is 2.4 out of 5 stars. While the feedback is mixed, it’s worth noting that customer experiences can vary. Reviewing these opinions can provide valuable insights into the customer service and overall experience at this particular branch. It’s recommended to consider a range of reviews to form a balanced perspective.

Additional Information

Chase Bank’s commitment to its customers is evident in its wide range of services and accessibility features. The West Jordan branch exemplifies this dedication. The branch is staffed by experienced professionals who are available to assist customers with their banking needs. Whether you’re opening a new account, applying for a loan, or simply seeking financial advice, the West Jordan branch is a reliable resource. The website offers detailed information on fees, interest rates, and account requirements. Furthermore, the branch’s strategic location makes it a convenient choice for residents and businesses in the West Jordan area. The combination of local expertise and the backing of a national institution ensures a positive and productive banking experience. Customers can expect efficient service and a commitment to meeting their individual financial goals. The availability of services such as cash advance further enhances the branch's utility. The accessibility features, including the wheelchair-accessible car park, demonstrate Chase’s dedication to inclusivity.

šŸ‘ Reviews of Chase Bank

Chase Bank - West Jordan, Utah
Maral
1/5

Today I went to this branch to get Some cash for my upcoming trip on Monday. I got there and cars were wrapped around the building, waiting to be helped. I couldn’t use the ATM because the amount I needed was more than what the ATM could offer. Even though there were cars lined up, the teller was happily chatting away with the customer in front of me and working at the pace of a snail. I got up to the window and they were pretending that there was no line and acting like nothing was wrong. I gave her all my information and yet she could not give me the cash and told me to go inside. I went inside and there wasn’t even bigger line. Decided to use the ATM inside because there was a higher limit. Got the cash and asked a lady behind the desk who was doing nothing to help me exchange them for newer bills because I would get a better exchange rate at the country I was visiting. She said it would be whatever the ATM gave me and that if I really wanted to exchange it, I would have to wait in line. I asked her if she had seen the line. She started laughing hysterically, Not sure what the joke was. This branch is a joke! If you value your time and want good service, do not visit here!!! 0 stars

Chase Bank - West Jordan, Utah
Rachael L.
4/5

I feel like the staff is always kind to me and helpful. But the carpets need to be cleaned in there. It smells like dirty socks. To whom it may concern, please freshen up your branch. It really gets you as soon as you open the door.

Chase Bank - West Jordan, Utah
A A.
1/5

I have had nothing but problems with Chase for the past year. I begged my mother to cancel her account before she passed away. Because this place is a joke! I couldn’t even deposit cash into her account. They didn’t care if she was immobile. They wouldn’t help her update her beneficiaries. While her other 4 banks did help her, over the phone or through video call.

I used to have Chase many many years ago. I canceled a long time ago because of their fees.

Well, Chase in the Glendale location helped me close my mother’s account after she passed away. I will rate their location after this because they were very understanding and helpful. That location told me that I will receive a small check that I can cash.
All I had to do was bring my mother’s death certificate. Well, I received a check I came back to Chase in West Jordan and they refused to cash my $19.00 check. I explained the situation, but because I didn’t have an account, they told me to go somewhere else.

Mountain America cashed my check. I DID NOT have an account with them. I provided a death certificate, there was no problem.

CHASE, DO BETTER!

Chase Bank - West Jordan, Utah
Bruce R.
1/5

Every time I come to this location I’m always met with poor customer service. They can’t even be bothered to smile or say good morning. I’ll be closing my BUSINESS Chase account and moving it to MACU.

Chase Bank - West Jordan, Utah
Jennifer B.
5/5

Great place to have Birthday Celebrations or just a fun night with the family young or older . Even as a Grandma I like to have fun too. And being able to jump around with my grandchildren or my children keeps you young

Chase Bank - West Jordan, Utah
Ethanol S.
1/5

The guy forgot my card when giving back to me at the drive-through and I got a call two minutes later so I drove back and instead of apologizing or anything they just said I forgot my card and took him 10 minutes just to give it back to me

Chase Bank - West Jordan, Utah
kiel T.
1/5

If I could do a zero I would. Several issues back to back where I just no longer can do business here. When any issue or concerns are voiced your pushed off to several different people. This was not just a one time thing. Several times over the year. The manager then will give you a number to call as apposed to solving any concerns you may have. You then spend 2 days on the phone to get anything resolved.

Every person gives me a different answer so does the customer care that they ask you to call.. They create a problem of distrust which shows up in how they handle things over and over again. I need to trust my financial group. I can no longer trust this branch. Constant difference answers that just cause more confusion and frustration

I have had several issues with card issues, loan info, currency, and just general needs that any bank should be able to give. The bankers are belittling and uncaring. They want you out of the office as soon as possible.

Honestly I have never been treated so poorly from a company that’s a client based organization.

If you need anything more than just a deposit and use of a debit card this is not the branch for you.

Chase Bank - West Jordan, Utah
Explorer
5/5

Not sure why the bad reviews. I had a pleasant experience.

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