Community First Credit Union - Howard, WI

Community First Credit Union

Community First Credit Union is a financial institution located at 2949 Riverview Drive in Green Bay, Howard, WI 54313, United States. With a phone number of 9208307200 and a website at communityfirstcu.com, they offer various financial services and products.

The credit union specializes in providing credit union services and have a Cashpoint facility available for their members. Other points of interest include a drive-through, wheelchair-accessible parking, and a wheelchair-accessible entrance, making it convenient for all customers to access their services.

With an average rating of 3.7 out of 5 stars based on 31 reviews on Google My Business, Community First Credit Union has received mixed opinions from its customers. Some members have praised the credit union for its excellent service and friendly staff, while others have mentioned issues with wait times and the quality of products.

One particular positive review mentioned that a member, Nancy, provided exceptional service in assisting with a personal loan. The entire staff was described as pleasant and kind, making the banking experience enjoyable.

👍 Reviews of Community First Credit Union

Toni P.

5/5

We’ve recently moved from Neenah to Green Bay and so we transferred to the Howard location CFCU. Tonight we worked with Nancy and she was absolutely wonderful!! Such a pleasure to work with and she helped us get a personal loan in less than an hour. The process couldn’t have gone smoother and we are so grateful! All of the staff were so pleasant and kind! Banking can be stressful but this experience was quite the opposite! 😊

matt V.

1/5

At first my experience was great. I was promised a credit card with a smaller $1000 limit to purchase a few things for my children for Christmas. Pending my proof of income. Fast forward two weeks(December 20th) after opening an account and getting set up at community first and still have no credit card to buy my children presents and they still have not gotten back to me about my income verification which I sent them almost 2 weeks ago as well.

Daniel T.

1/5

Absolutely trash they refuse to cash a check written from their own bank because I don’t have an account. Trying to corner people into forcing them to be a member. that is like giving away illegal tender refusal of money that is due. I will be reporting this.

Connor E.

1/5

If you bank here, I feel bad for you. A month ago I purchased a boat from one of their members. I told them where to send the lien release information. Never got the information sent so I can’t title the boat in my name yet. I called and they said they were too busy to help me and they’d call back, no call back. I stop there and they say they’re too busy to help but they’ll get someone. That someone couldn’t tell me anything because it’s not my account (when I paid off the members lien?). Finally was able to get through on the phone after waiting just for them to tell me that they forgot to mail it out until last Thursday. 3 weeks after they told me they did it. No one wants to help you unless you really push them. 0 stars

courtney G.

5/5

I've always had a really great experience here. I moved away 3 years ago and the closest branch to me is about 45-50 mins away with this one being an hour and a half away. So I closed my account. Definitely recommend it here! Everyone is very nice, professional and gets you taken care of as quickly as possible

mtblyf888

1/5

I rarely go to this branch for health. However I want to stop by there just to check on the balance of the check that I deposited. This lady at the teller gave me the runaround and I could tell from the beginning does not want to help me at all. After minutes of going back-and-forth because she wasn’t beating check my concern is the teller at the back was not even in the front line she finally saw the situation. I don’t understand why it Hass to come to that were in your superiors have to come out just to resolve all I need to do is just check the balance of a check that has a clear properly. A lot of banks here in Green Bay sometimes I ask myself why a bank with you guys

Rebecca T.

1/5

They charge $12.00 to pull from savings if you're overdrawn on checking. Crazy. No ATM reimbursement. No smart phone app for check deposits. Speaking of the app, if you have that, you can only use it for one account. There's no way to log into a separate account with the same app without uninstalling and reinstalling it. I'm changing banks

Ellen W.

5/5

Love community first! Their mobile banking app and digital check cashing saves me a lot of time and gas! Great rates, friendly smiles and excellent service!!! So glad I switched!