River Run - Glendale, Wisconsin

Olivia G.

5 stars for Hardik! He came and helped with our company & went above on beyond. He was patient, knowledgeable and when new problems came up, he would help us right away. Cannot recommend Hardik enough - so grateful for his help.

Gary C.

I'm very pleased with the support Renee provided our ticket. She not only resolved our issue quickly but also made sure I understood every step, discussing the "how" and "why" behind the licensing decisions. Her thorough approach and clear communication made a big difference, ensuring that our licensing setup perfectly suits our needs at Zilli Hospitality Group. Thanks for the outstanding service, Renee!

Dan M.

First off, Ian was friendly, pleasant, relatable, and patient with me. This is always nice when you're dealing with technical issues.

Second, he answered all of my questions, both related to the direct issue, as well as tangential/unrelated tech questions, to help fill the time while he was troubleshooting and working on the fix.

Third, he fully resolved the ticket issue I entered and helped me ensure I didn't have to submit a different/new ticket for a related matter, before exiting the call.

Courteous and engaging throughout. Great job and thank you, Ian.

Erin H. T.

The technicians did a fast and accurate repair to my station remotely. The first technician walked me through a few steps/adjustments in my settings and the issue was corrected. Shortly after, a second technician phoned me and again, remotely did a more in-depth evaluation of my system and adjusted more settings. My system has been working flawlessly since, and I am very pleased with the expertize that these technicians have and utilized to get my system back on track.

Ron B.

Ian called and took care of my computer issues. He modified the login process so that we could bypass other issues which were plaguing my system constantly.
In other issues which came up today, Shawn was a life saver to get me back in the game quickly. Both technicians were highly professional and made things easy for even a baby boomer such as myself. Our company uses River Rock and would highly recommend them to anyone with IT needs.

Gary C.

It's always a pleasure working with Abe at Riverrun Computers. He consistently impresses with his deep knowledge and attention to detail. Every interaction with him is a positive experience, highlighting his expertise and dedication.

Laura P.

Tech support was super - she was patient, fun and didn't laugh at me or become condescending when the reason for my meltdown was that my laptop had become unplugged and the battery ran out. 5 minutes before a scheduled class to teach. Sheesh. She made my day. Thanks!

Dale D.

My experience with River Run has been outstanding. Everyone has a high level of professionalism and expertise. I am most impressed with their field technicians. It is obvious River Run goes to great extents to hire excellent people. To me the technicians are the face of the company. They are extremely knowledgeable and are a pleasure to work with.