Kissinger Appliance - Port Washington, Wisconsin

Kissinger Appliance

Kissinger Appliance is a reputable appliance store located at 700 N Wisconsin St, Port Washington, WI 53074. With a phone number of 2622841717, and a website at kissingerappliance.com, this business has been providing quality appliances and services to customers in the area for many years.

SPECIALTIES

• Appliance store

OTHER POINTS OF INTEREST

• Small business
• Delivery
• In-store pickup
• Same-day delivery
• Wheelchair accessible entrance
• Assembly service
• Repair services
• Service guarantee
• Accepts: Checks, Credit cards, Debit cards, Credit cards

REVIEWS AND RATINGS

This company has received 64 reviews on Google My Business, with an average rating of 4.3 out of 5 stars. Customers consistently praise the store for its excellent customer service, wide selection of appliances, and efficient delivery and installation services. One recent reviewer noted that they 'couldn't say anything better about the entire experience' and would 'recommend to everyone'

With a strong reputation and a commitment to customer satisfaction, Kissinger Appliance is a reliable choice for anyone in need of new appliances or repair services in the Port Washington area.

👍 Reviews of Kissinger Appliance

Brandon

5/5

Recently decided to replace our dishwasher and bought local... Kissinger delivered and installed the unit two days later. Couldn't say anything better about the entire experience. Will recommend to everyone!

Joel K.

5/5

I highly recommend Kissinger Appliance for you appliance repair needs. After getting the run-around from a couple of other businesses in the area if they even got back to me. So, I called Kissinger, and from the moment I called to the time the repair tech left, they were friendly, courteous, prompt, and very helpful with our refrigerator repair. The staff at Kissinger made my day by going above and beyond to make their Customer happy from the moment I called them. They will definitely be my first call the next time I'm in need of an appliance repair. Thank you, Thank you, Thank you!!!!

Jo R.

1/5

Poor customer service. I called to see if they carry a specific appliance for which I had a specific model number. I was told to go on the manufacturers website and figure out what I need (which they don't have that information on the manufacturers website). She also told me a product like that doesn't exist (even though I had a model number and talked to other business owners who own the exact product) and said "they don't make such a thing". I have talked with several other places that are a few hours away and a local company that had one in stock but I wanted to shop around a little more locally as I prefer to keep money in the community even if it costs more. I tried to explain that to her, but she insisted I need to do more research as I "don't know what I'm talking about" and that I should call back when I am done with my research because she had others customers to tend to. As if she couldn't be bothered with my pretty straight forward question. A simple "No, sorry we do not carry that model number" or "No, sorry we do not carry that model number but I would be happy to talk to you about other options. We are currently busy right now but I can take a name and number and call you back at the next opportunity." would have been an awesome response that I would have been more than happy about. I understand being short staffed and needing to prioritize things, but being treated like that was poor judgment on their behalf and it is super unfortunate.

Eric M.

5/5

I wish I had asked service mans name. Don't know. My apologies to him and the Kissinger team for not asking. Big picture it doesn't matter. My wife has a salon in our house. Purchased a washer this past winter. Of course looked at cost. This weekend it stopped working properly. Stopped at the shop this morning, and this afternoon the problem was corrected. They understood the concern and addressed it. If this kind of service that matters o you, you have to give them serious consideration for your appliance needs.

Alastair S.

5/5

Very knowledgeable and helpful. Service superb. All our questions were patiently answered. Very happy with the quality of the washer and dryer we purchased. We also purchased a Friedrich dehumidifier back in the summer which we are very satisfied with. Prompt delivery arranged as well; big box store is usually at least a week's wait for delivery.

Ashley

5/5

I wanted to shop locally and so glad I did! Needed a dryer quickly and affordable. I was able to.buy a super nice refurbished whirlpool and get it delivered the next day with my old one taken out. Everyone there really nice. Will definitely be back! I did research home Depot and Menards before going but wasn't impressed with pricing and delivery.

Practicer O. M.

3/5

I’ve used them in the past to fix my LG dryer however I was told when I went to pay my service call that they will only service what they sell now. Unfortunately I had bought my LG dishwasher at Home Depot. They did come out and diagnose it by listening to it for about one minute and realizing it’s the drive motor for $126 But told me they only service what they sell. So I’m a little confused.

Jessica B.

2/5

Expensive!!! Only giving two stars because they fixed the problem. They were here less than 15 min and the bill was over $200! The itemized invoice said the part itself was $14 the rest were service fees.