Change Healthcare - Nashville, Tennessee

Address: 100 Airpark Center E, Nashville, TN 37217.
Phone: 58853700.
Website: changehealthcare.com
Specialties: Software company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Change Healthcare

Change Healthcare 100 Airpark Center E, Nashville, TN 37217

☎️58853700

Change Healthcare - A Pioneering Health Care Company

Change Healthcare, headquartered at 100 Airpark Center E, Nashville, TN 37217, is a leading health care technology company that specializes in software solutions. With a phone number of 58853700 and a website at changehealthcare.com, the company has made significant strides in the health care industry.

About Change Healthcare

Change Healthcare is renowned for its commitment to innovation and excellence. The company offers a wide range of software solutions that cater to various needs within the health care sector. By leveraging cutting-edge technology, Change Healthcare aims to improve patient care, enhance operational efficiency, and reduce costs for health care providers.

Location and Accessibility

The company's office is conveniently located with a wheelchair accessible entrance and parking lot, ensuring accessibility for all visitors and employees. Although the building may not be well-marked for the general public, the staff is known for their friendly demeanor, which can help ease any confusion or stress.

Employee Experience

Change Healthcare prides itself on the great care it takes in treating its employees. Former employees have commended the company for its excellent employee management, stating that their experience was nothing short of fantastic. The company's dedication to employee satisfaction can be seen in its commitment to providing a positive work environment and ensuring that all employees are well-taken care of.

Public Perception

With an average rating of 3.9 out of 5 stars on Google My Business, Change Healthcare has garnered a solid reputation among its customers and the public. This rating is a testament to the company's consistent delivery of high-quality products and services, as well as its dedication to customer satisfaction.

Conclusion

In conclusion, Change Healthcare is a highly respected health care technology company that offers innovative software solutions to improve patient care and operational efficiency. Located in Nashville, TN, the company is easily accessible and prides itself on its excellent employee management. With a solid public rating and a commitment to customer satisfaction, Change Healthcare is a company that continues to make a positive impact in the health care industry.

👍 Reviews of Change Healthcare

Change Healthcare - Nashville, Tennessee

Tony R.

5/5

Fantastic place and people to have worked with. Could not have had a better experience.

Heather W.

4/5

I can only share the experience I had with this company. I don't work here nor do I know anyone that works there. However, I deliver meals on the side and upon my arrival I had guess which building to go to since they are not marked well for the public eye . luckily it was the first one I went to. A gentleman did eventually come out with a big ole jolly smile which made me smile which helped my stress level. So thank you for making he smile.

Al J.

5/5

Worked here for a month, and they took great care of all employees.

100 A.

1/5

Negligent. Rude.

My spouse had an ambulance ride in late 2020. The city that provided the ride has all their billing handled by the irresponsible people at Change Healthcare ("CHC"). I never heard about the bill, so I investigated and found out that Change Healthcare never sent the bill to insurance. Instead they sent it to collections. Never notified us. Never asked for insurance. Just sent it to collections. Nice.

I called the collections agency, and they agreed CHC had screwed up. They said they were sending the bill back to CHC.

I never heard anything. So I called Change Healthcare to inquire and I spoke with Marcy from CHC on Aug 17. Marcy said our bill "should not have been sent to collections." I then asked what the plan was. Marcy said CHC would bill insurance. I asked if I could email her the record of my email convo with the collections entity, just to show I was diligent. Marcy said "we don't email." She claimed CHC doesn't use email. I asked to speak to a supervisor, so I could wrap this up. Marcy said a supervisor was not available. I asked for a supervisor's phone number so I could call. Marcy said "we are not able to give out that information." But Marcy said she would have her supervisor, Maggie, call me. "You will get a phone call back," said Marcy.

But then crickets. Never got a call. More than a month went by.

So I called CHC again today, Sep 21, and got April. April said the bill was still in collections. ! Marcy had done nothing. April could also see in the notes that Marcy had forwarded the request to Maggie for a supervisor review, but that Maggie had done nothing and not responded. In over a month.

These people at Change Healthcare just don't care about the customer. I've had to do all the follow-up. If I hadn't called, I'd never have learned that Marcy misled me (saying CHC was taking it from collections, when in fact CHC pushed it back there), and that CHC has still failed to submit the bill to insurance... after ten months!