Memphis Towing - Bartlett, Tennessee

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Introduction to Memphis Towing

Memphis Towing is a prominent auto service company based in Bartlett, Tennessee, offering a wide range of services to meet the needs of vehicle owners in the local community and beyond. Located at 5520 Summer Ave # 101, this facility has established itself as a reliable provider of towing solutions, auto recovery, and additional services such as junkyard operations and key duplication. With a strong emphasis on professionalism and customer care, Memphis Towing has earned a reputation for excellence, as evidenced by its impressive track record on Google My Business.

As a veteran-owned business, Memphis Towing brings a unique blend of dedication, integrity, and expertise to its operations. This commitment to service not only supports local veterans but also reflects in the company's approach to handling customer interactions. Whether you're dealing with a roadside emergency, need to dispose of an unrepairable vehicle, or require everyday services like key duplication, Memphis Towing is positioned to assist efficiently and effectively.

Services Offered by Memphis Towing

Towing Service

The towing service provided by Memphis Towing is a cornerstone of their offerings, catering to individuals and businesses in need of prompt and secure vehicle transportation. This service is particularly valuable for those experiencing breakdowns or accidents, ensuring that vehicles are moved to safe locations or authorized repair shops with minimal delay. Based on customer feedback, the company excels in coordinating towing operations seamlessly, often addressing safety concerns proactively, which is a key factor in building trust with clients.

Auto Wrecker and Junkyard Operations

Memphis Towing extends its expertise through its auto wrecker services, specializing in the recovery and disposal of damaged or abandoned vehicles. This includes salvaging parts and managing the entire process from initial assessment to final disposition. Additionally, their on-site junkyard provides a convenient location for donating vehicles or handling end-of-life auto disposal. Many customers appreciate how this service not only clears out unusable vehicles but also contributes to environmental responsibility by recycling materials.

Key Duplication Service

For added convenience, Memphis Towing offers a dedicated key duplication service, allowing clients to obtain copies of their vehicle or house keys quickly and affordably. This service is often highlighted as a quick and hassle-free option, making it an essential complement to their broader auto-related offerings. It's particularly useful for individuals who frequently travel or manage multiple vehicles, ensuring they can maintain access without unnecessary complications.

Business Location and Accessibility

Headquartered at 5520 Summer Ave # 101 in Bartlett, Tennessee, Memphis Towing is strategically situated to serve the Memphis metropolitan area and surrounding regions. The address is easily accessible via major transportation routes, facilitating both in-person visits and emergency responses. The facility's location in Bartlett, TN 38134, places it within a key market for auto services, making it a go-to option for residents dealing with daily commuting or recreational driving needs.

For those seeking direct contact, the company can be reached via phone at 9015455191, allowing for immediate assistance in urgent situations. Alternatively, visitors can explore the full range of services by visiting their website at memphistowing.com. This digital platform likely provides detailed information on service options, pricing, and scheduling, enhancing accessibility for potential customers.

Customer Feedback and Reputation

Memphis Towing has garnered a strong reputation through its extensive customer base, with 241 reviews on Google My Business averaging a remarkable 4.5 out of 5 stars. This high rating underscores the company's commitment to quality and client satisfaction, as reflected in numerous testimonials that highlight aspects such as professional communication, thorough service, and reliability. Many reviews emphasize how dispatchers and drivers maintain constant contact, ensuring a smooth and stress-free experience.

Key themes from the feedback include the emphasis on safety, with staff often inquiring about the client's well-being before proceeding with services. This personal touch, combined with efficient problem-solving, has made Memphis Towing a preferred choice for roadside assistance and vehicle recovery. The veteran-owned aspect is frequently praised for fostering a sense of trust and dependable service, reinforcing the company's community roots.

Why Choose Memphis Towing

When seeking auto services, Memphis Towing distinguishes itself through a combination of expertise, accessibility, and customer-focused practices. Their veteran ownership adds a layer of reliability that resonates with many clients, ensuring a high standard of care in all interactions. The comprehensive range of services—from towing to junkyard operations—caters to diverse needs, making it a one-stop solution for vehicle-related issues.

For individuals in Bartlett or nearby areas, choosing Memphis Towing means opting for a business that prioritizes safety, efficiency, and communication. The positive reviews indicate that they handle everything from minor key duplications to major wrecks with professionalism. This makes them ideal for anyone looking for peace of mind in their auto service provider.

Contact and Further Information

To learn more about Memphis Towing's services or to schedule assistance, potential customers can reach out via the provided phone number or website. The phone at 9015455191 is staffed to address inquiries promptly, while the website offers self-service options. For those interested in the veteran-owned status or additional details, exploring online resources can provide deeper insights into the company's values and offerings.

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👍 Reviews of Memphis Towing

Karen C. T.

5/5

Both the dispatcher and Antonio the driver kept in contact by both phone & text. He was professional & thorough. His 1st question was are you in a safe place. He got to the house before we did. The whole process went really smoothly. I'd recommend them.

Kevin W.

5/5

I had a phenomenal tow truck driver by the name of Tony from Memphis towing. The MPD tow truck guy did a terrible job but Tony with Memphis towing picked it up and brought it to my house afterwards and he hooked it at the right locations for the European car that I had he is now my new tow truck guy and Memphis towing is my new tow truck company thanks guys

Mario J.

5/5

I've used different towing companies, either there prices are to high or not on time. I'm never calling anyone else but Memphis Towing they were extremely professional, fast, and reasonable prices. The driver Antonio was very respectful and professional, they also texted me ETA and invoice. My kind of business, thanks!!!

Steven H.

1/5

Called for a tow at 6:09am. Their dispatcher is an AI named Jessica. We were told the ETA was 45 minutes. 2 hours later I called back. 9 times I asked for a human and she hung up after 7 minutes on hold. On the 10th call, I cancelled the towing because I called someone else and they got here in less than an hour.

Corri H.

1/5

They have a garbage AI operator. I waited three hours on a tow, got three different confirmation text messages with no driver contact. I finally gave up and called Bartlett tow. I got a real human in less than a minute with a tow confirmed to be coming in 45 minutes. Avoid this tow service, it’s better to wait an hour for any other company to be open.

Cliff D.

5/5

Tony was amazing he did an amazing job he was quick. He made sure we got our vehicle make safely and securely. I suggest everyone use this towing service due to the amazing employees and awesome customer service.

Isaiah J.

1/5

HIGHLY WOULD NOT RECOMMEND!!! TERRIBLE CUSTOMER SERVICE. LADY IN THE OFFICE HAS TERRIBLE ATTITUDE AND TRIES TO OVERCHARGE CUSTOMERS ! USE AT YOUR OWN RISK

Travis R.

1/5

Truck was towed and damaged after tow. There was no help or compromise and the representative was very rude and told me to just sue, which i plan to do