PerfectServe - Knoxville, Tennessee

Office C.

The process of utilizing the after hour call service for our OBGYN office provided by Perfect Serve has been incredibly easy and smooth, allowing us to efficiently handle patient calls outside of regular office hours. One of the standout features of Perfect Serve is the responsiveness and helpfulness of their staff whenever we have any questions or need assistance. Their team is always available to provide support and guidance, ensuring that our after hour line runs seamlessly.

Nikkk W.

Perfect Serve is an amazing communication tool. Its outstanding feature provides confirmation of text messaging deliveries. Although this feature available on cellphones, the feature can be disabled. Not Perfect Serve! It's a great accountability checker!

Laurene D.

We utilized PerfectServe for our after hours Primary care call for over 200 Clinicians and Hospitalists. The Rep was very easy to work with. We did have to customize our work flows and the team made every effort to accommodate our needs. our Case Managers also were added to their own call schedule for each local hospital.

Lea P.

I have searched for 2 years for a good call service, one that would answer the phone and I have finally found one! When looking I asked every office I knew, no one liked their service so I gave PerfectServe a challenge-be one I could love and recommend. To my surprise they have exceeded my expectations with a reasonable price but the best part? My doctors are happy and my patients can reach their doctor when they have an emergency--Thank you!!

Adam G.

I cannot overstate the transformative impact that PerfectServe has had on patient communication. This goes beyond mere operational efficiency; it encompasses a profound shift in the landscape of patient experiences and outcomes. The round-the-clock accessibility provided by PerfectServe constitutes a pivotal development, assuring patients that they can access the necessary support whenever the need arises.

Through meticulous categorization of inquiries, PerfectServe expedites response times and ensures judicious allocation of resources. This enables healthcare practices to prioritize urgent cases, thereby facilitating timely care delivery. Moreover, it is imperative to highlight the inherent HIPAA compliance of the PerfectServe platform, assuring the highest standards of data security and confidentiality. Furthermore, its adaptable systems are meticulously tailored to seamlessly integrate into the distinct needs and protocols of individual practices, harmoniously fitting within existing workflows.

Amy K.

Perfect Serve was super easy to implement and was a nice breath of fresh air after several failed answering services.

Kayley H.

Great place to work. The employees truly care about the work they do and making a difference in the lives of patients and healthcare providers.

Linda A.

Great people to work for! Lots of opportunities for professional development and advancement, and a fun culture to be included in.