Ocoee Technologies - Cleveland, Tennessee

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Ocoee Technologies: A Leading Software Company

Ocoee Technologies, located at 2418 Guthrie Ave NW, Cleveland, TN 37311, United States, stands out as a reputable software company with a strong commitment to providing high-quality services. With a phone number 423-716-6071 and an accessible website ocoeetech.com, the company ensures that clients can easily reach out and explore their offerings. Ocoee Technologies specializes in software development, offering a range of services from software maintenance to custom software solutions. Their accessibility features, including online appointments, on-site services, a wheelchair-accessible car park, and wheelchair-accessible entrance, demonstrate their dedication to inclusivity. The company has garnered significant attention on Google My Business, with 28 reviews and an impressive average opinion of 4.7/5. These reviews reflect positively on the company's expertise and customer service, particularly highlighting the knowledge and competence of their team in maintaining video conference equipment.

Key Features and Location

Address: Ocoee Technologies is conveniently situated at 2418 Guthrie Ave NW, Cleveland, TN 37311, providing a central location for clients in the region. The company's physical address is easily accessible, complete with a wheelchair-accessible car park and entrance, ensuring that everyone can visit their premises comfortably. This thoughtful approach to accessibility aligns with their commitment to serving all potential clients.

Contact Information

For those seeking to connect with Ocoee Technologies, the contact details are straightforward: Phone: 423-716-6071. This allows for quick communication and assistance. Clients looking to schedule an appointment or discuss their software needs can do so with ease, thanks to the company's online appointment booking system.

Online Presence and Services

Ocoee Technologies maintains a robust online presence, which is crucial in today's digital age. Their website, ocoeetech.com, serves as a comprehensive resource for potential and existing clients, offering detailed information about their services, portfolio, and how to get in touch. The ability to book online appointments showcases the company's forward-thinking approach to client convenience. Their range of services includes software development, maintenance, and customized solutions tailored to meet specific business needs.

Specialties and Expertise

Software Development: As a software company, Ocoee Technologies excels in developing robust and efficient software solutions. Their expertise extends to maintaining and enhancing existing systems, including video conference equipment, which is critical in our increasingly virtual work environments. The positive feedback from clients, such as Mr. Casteel's praise for the support in servicing high-level customer sites, underlines the company's capability in this area.

Client Reviews and Reputation

The wealth of reviews on Google My Business paints a glowing picture of Ocoee Technologies. Clients appreciate the company's knowledgeable staff and the quality of service provided. The average rating of 4.7/5 is a testament to the high level of satisfaction clients experience when working with Ocoee Technologies. This stellar reputation is a significant draw for businesses looking for reliable software support.

Accessibility and Client-Centric Approach

Beyond their technical capabilities, Ocoee Technologies demonstrates a strong client-centric approach. Their commitment to accessibility is evident in their physical facilities and services, ensuring that everyone, regardless of ability, can benefit from their offerings. This holistic approach not only enhances client experience but also sets a standard for the industry.

Recommendations for Prospective Clients

For businesses considering partnering with Ocoee Technologies, it's worth noting the company's comprehensive service portfolio and their dedication to customer satisfaction. The online appointment system and on-site services offer flexibility and convenience. Prospective clients should take advantage of the website to explore services and contact information, and consider reaching out to inquire about custom solutions that meet their unique business requirements. The combination of technical expertise, accessibility, and positive client feedback makes Ocoee Technologies a compelling choice for companies in need of reliable software solutions.

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👍 Reviews of Ocoee Technologies

David H.

5/5

Mr. Casteel has been very helpful in supporting my company's service responsibilities at high level customer sites. Very knowledgeable and competent in dealing with our video conference equipment maintenance.

Xavier M.

1/5

Rocky reached out to me about an interview, but the experience was extremely unprofessional. He didn’t have a set time for the interview and even told me he didn’t care whether I did it or not. His prideful attitude was a major red flag and ultimately turned me away. When I asked questions, he responded unprofessionally, making the entire process frustrating and unwelcoming. I would not recommend dealing with him.

Big S. P. (. S.

5/5

Worked with Rocky who was super easy to work with and very intelligent and knowledgeable. He was able to complete the assignment without any issues at all. He arrived on time and followed the SOW precisely. Even when the site threw him a curveball, he was able to adapt and complete the job. Very much recommended!

Bobbie W.

1/5

**We have reported them to the BBB and local officials for the following, along with the other companies we know they’ve done this to-**
We hired this company to create our website, mobile app, and provide other marketing in August 2022 - via a sales rep that came and met with us several times. Signed a contract, paid the first month’s payment, submitted all requested information to get them started, and was assured that we would be up and running within a month. The next day, we were told they couldn’t do one part of our agreement, so we would get a lower monthly payment and an updated contract. Three weeks later, after having no further contact regarding new contract, we received a phone call from the owner of the company stating the sales rep had scammed him and stolen a lot of money collected from “new” clients, and had only that week turned in our details to begin the website build, etc. He asked if we still wanted him to provide the services for us and we explained that we were extremely uneasy about the entire situation and to please just cancel the sales agreement. He said he would do that and refund us the $600 we had paid in August, by mailing us a check.
Then, a few days later, the sales rep calls and claims the owner is taking people’s money and not performing the jobs as contracted, essentially defaulting on all of his contractual agreements. The sales rep provided proof in the form of bank deposit receipts where he had deposited the check we gave him into the business account of Ocoee Technologies the day we gave it to him.
It’s been 3 weeks since the owner called and promised to send our money back, and no check. I’ve tried calling and emailing and have received no response. We know of at least 3 other local small businesses this company has stolen money from and who are now like us, out the money and starting all over in having their marketing and website done. We are a very small family owned business, newly opened in April and just trying to make it and be able to support our family. This company stole money that we could’ve used to feed our kids!
Do yourself a favor and DONT USE THEM!! Especially if you don’t have the extra money to just throw away like most small businesses.
Truly disgusted with this entire unprofessional mess.
If you’re

Dennis K.

5/5

Great company, seen their ads and their pages all over google. I see Rocky C. on linkedin/facebook and have for a long time, he's given results. Anyone that leaves a negative review is insane, this place is THE GO-TO for a website and cost-efficient too! Would give 10 stars if I could.

Tori A.

5/5

My employer had all the security cameras changed out at my location. Rocky Casteel was our tech. The only reason I am giving 5 stars is because of him & him alone. He came by himself,even though he should have had other helpers with hm, he did not. He was allotted 2 days for completion by my employer & he did just that. We now have 9 working security cameras & they are still working 3 days later & haven’t shorted out! lol
He was on time, pleasant, courteous & professional.

Mandy

5/5

I'm so impressed by the quality of work from Ocoee Technologies! They've exceeded my expectations and I couldn't be happier. I highly recommend them if you need any website work done. They won't disappoint!

Patrick S.

5/5

Outstanding service! Rocky was fast & professional, completed job in a timely manner, truly an asset to your company!