B &D/Jones Auto and Truck Plaza - Lebanon, Missouri

B & D / Jones Auto and Truck Plaza

The B & D / Jones Auto and Truck Plaza stands as a notable establishment located at 2031 W Elm St, Lebanon, MO 65536. This facility offers a range of services catering primarily to truckers and travelers alike. Its location, easily identifiable, makes it a potentially convenient pit stop on various routes. To reach them directly, one can call 75882281 using the provided link. While a dedicated website for the business is not listed here, the contact details provided allow interested parties to reach out for more information or to inquire about their services.

Core Services and Specialties

At its heart, the Jones Auto and Truck Plaza functions as a comprehensive truck stop. This designation means it serves the specific needs of large vehicle operators. A significant component of their offering is the tire shop, providing essential services for maintaining and repairing tires on various vehicles. This facility is crucial for fleet managers and truck drivers requiring reliable tire services.

Facilities and Amenities

The establishment goes beyond its core operational areas, providing a suite of amenities often expected in such truck stops. These amenities have been reflected positively in many customer experiences. Onsite, travelers and drivers can access food services, offering a place to refuel with meals or snacks. Additionally, a strong emphasis appears to be placed on wifi availability, enabling guests to stay connected during their stop.

Practical services like onsite services and provisions for delivery, including same-day delivery, further enhance its utility. This suggests the plaza can handle various logistical needs beyond immediate stopovers. The plaza is designed with accessibility in mind, featuring a wheelchair accessible entrance and a corresponding wheelchair accessible parking lot, ensuring that it is usable by all individuals regardless of mobility.

Acceptance of various payment methods is clearly stated, including credit cards, debit cards, and NFC mobile payments. This flexibility caters to a modern clientele. The provision of a quick visit option indicates that the facility is prepared to serve customers seeking brief stops, not just extended services.

Customer Experience Insights

The facility is frequently mentioned in relation to parking and the condition of the building's interior. Reviews consistently highlight that the parking lot might be described as 'rough', sometimes with reports of trash accumulation, though generally offering ample space. However, the inside of the building is frequently noted as clean, contributing to a positive overall impression.

A key aspect of the customer experience revolves around the restrooms, which are repeatedly mentioned as being clean. This is a fundamental requirement for any travel stop, and its fulfillment here adds to the establishment's reliability. Furthermore, the restaurant is often lauded in reviews as a strong point. It is described as having a good restaurant with food that is reasonably priced and offers a homey atmosphere. This focus on providing quality and comfort through food services is a distinguishing feature.

The staff is another frequently commended element. Reviews consistently mention that the staff is friendly, contributing significantly to the overall customer satisfaction at the truck stop. This combination of service, food, and facilities makes the Jones Auto and Truck Plaza a notable stop for travelers on the road.

Reputation and Reach

The B & D / Jones Auto and Truck Plaza maintains a presence on major online platforms, specifically Google My Business, where it has accumulated 1168 reviews. This substantial number indicates its role as a frequent stop for the local community and potentially travelers from neighboring areas. The average opinion recorded is 3.7 out of 5. While this score suggests room for improvement, it also reflects a steady level of customer engagement and repeat visits.

Understanding the profile of B & D / Jones Auto and Truck Plaza is essential for anyone seeking a multifunctional service hub in the Lebanon, MO area. It serves as a vital resource for truck drivers needing maintenance, particularly tire services, and offers ancillary amenities like food and comfortable rest areas for all types of visitors.

The establishment blends traditional truck stop functions with modern conveniences, aiming to provide a functional and comfortable break for travelers and commercial vehicle operators alike. Its features, including accessibility considerations and diverse payment options, cater to a broad clientele. For individuals or companies needing truck-related services, a comfortable place to eat, or simply a break point on a journey, this location represents a viable option.

Whether one is a long-haul trucker requiring quick tire repairs, a local driver needing fuel and supplies, or simply a traveler looking for a meal and rest stop, the Jones Auto and Truck Plaza presents itself as a potentially valuable resource within its community. Its combination of operational services and customer amenities positions it as a significant fixture on W Elm Street.

👍 Reviews of B &D/Jones Auto and Truck Plaza

JOSEPH C.

4/5

If you needing a place to park this place isn’t that bad the parking lot a little rough but the inside of the building is clean , restrooms are clean, they have a good restaurant and the staff is friendly and the restaurant is reasonably priced and has a homey atmosphere

E C.

4/5

Old Truck Stop but has everything you need, including a big restaurant.
Parking lot is rough with trash but plenty of parking.

Ann W.

5/5

Great place to stop for gas when traveling. Well positioned off the interstate, making it easy for entering and exiting. Everything is well stocked and kept very clean, including the bathrooms. Laundry and showers are available. Restaurant and gaming machines are also on-site. Employees are welcoming. That goes a long way, given how many hours most of us have been on the road.

Nelson H.

4/5

This store on the outside looks a little rough but is very much worth the stop. They have remodeled the building and it looks fabulous. The store is gonna look even better once the remodel is complete. I highly recommend stopping here. Bathrooms are very clean and they even have a little gambling area if you are into that

John C.

1/5

I bought a tank of e10 regular fuel on the morning of 3/1/25 and within 30 mi of my purchase here my pickup started misfiring and repeatedly set check engine lights. I don't know how much water or junk was in that fuel, but definitely do not buy gasoline at this station. The state needs to sample this fuel and shut them down until they clean their tanks.

Christine

3/5

I ate at the restaurant inside. I ordered the 7oz Top Serloin for $16.99, it came with two sides and a roll. The steak was a little tough for being med rare, and for the price I should have gotten a side salad with my meal at NO extra cost. If you want a salad with your dinner meal, it'll cost extra, they only come with two sides... My boyfriend had liver and onions, he said it was a little tough. His meal was $13.99. My boyfriend's sister had a much better plate, for only $12.99 she had gotten the open face roast beef sandwich. Needless to say, it's pricey on a lot of things, but there is a few things on the menu that are not too pricey and you almost get your money's worth. Our meal came to almost $60 not counting the tip ($10).

Matt A.

1/5

I would not stop here. We accidentally left the credit card with the gas station attendant, when we came back to grab it, the attendant threatened to call the police. Thought she was joking and tried laughing it off but she became increasingly rude. She said the receipt was missing the signature and she could call the police for that. Attendant was old and I’m no Doctor, but possible signs of early onset dementia because this situation was mind blowing. Do yourself a favor and head over to Buc-ees, that place rips!

PINOY E. I. I.

5/5

This place is a gem! An 'ol school truck stop which has gotten a magnificent face lift. Still many improvements seem to be taking place so I reckon this place will only improve. There is a large paved parking areas for semis, the bathrooms were clean and the staff was extremely friendly and polite.

Shout out to TRIS 😍, one of the lovely ladies employed here. She was courteous, polite, funny and friendly and guided me through the expansive menu which is full of wonderful home cooked dishes. The food was EXCELLENT!!!

As far as truckstops go; THIS ONE IS TOP-NOTCH!!!

Sorry beta boys, this place is not for you. You've already completely ruined the industry for the real men and women truckers by thinking your mothers work out here on the road and will wipe your asses and clean up your messes. Not to mention you inability to mind your own business.

Although the improvements throughout the years and ongoing are a drastic improvement from years gone by; I'm sure beta boys will find something to complain about and leave a very unnecessary "bad" review.

Real truckers? Stop on in and help continue the wonderful traditions of the road by supporting a local icon.