Kings Federal Credit Union - Hanford, California

Kings Federal Credit Union: A Comprehensive Overview

Location: Kings Federal Credit Union is conveniently situated at 1415 W Lacey Blvd, Hanford, CA 93230.

Contact Information: You can reach Kings Federal Credit Union by phone at 95824438 or visit their website at kingsfcu.com.

Specialties and Services Offered

• Federal credit union services
• ATM services

The credit union is particularly renowned for its dedication to providing exceptional service to its members. Employees like Jessica, who are praised for their exceptional customer service and willingness to go above and beyond to assist customers, contribute to this reputation.

Accessibility and Facilities

Kings Federal Credit Union is committed to ensuring accessibility for all its members. The institution provides a wheelchair accessible parking lot, making it easier for individuals with disabilities to access their services.

Reviews and Ratings

Kings Federal Credit Union has received a considerable amount of feedback on Google My Business, with a total of 36 reviews. The average rating for the credit union stands at 3.9/5, indicating a generally positive experience among customers.

One notable review highlights the exceptional service provided by employee Jessica, who is praised for her dedication, friendliness, and willingness to help customers in need of loans or account openings. This review underscores the credit union's commitment to customer satisfaction, with employees like Jessica playing a crucial role in this effort.

Final Recommendation

For anyone seeking a reliable and customer-focused federal credit union, Kings Federal Credit Union is a strong contender. With its convenient location, accessible facilities, and exceptional staff, this credit union offers a welcoming environment for all its members.

We highly recommend exploring their website or contacting them directly at 95824438 to learn more about their services and how they can assist you with your financial needs.

👍 Reviews of Kings Federal Credit Union

Luis L.

5/5

jessica@kings federal credit union is awesome 👍 she always goes the extra mile to get the money u need this is my second time around she help me and my wife she is the best employee there only one that always smiling and ready to work for the customer it's rare to meet someone like her who doesn't judge you by looks like other bank workers I had horrible experience if u need a loan or open a account meet with Jessica trust me you will feel the same way

Daniel H.

5/5

We love banking at the Kings Federal Credit Union. Especially friendly with HOA reserve accounts and CDs. Ashley and Janet were so helpful and made the transferring of funds so fast and easy!

Sheila P.

2/5

I had the bank in early 90s and someone took money out of my account and they had no number to call and report it, then I went inside and they compared the signatures and said it was the same as the person that took my money. She stole my purse with my money and check. I got nothing back cause the bank and police didn't believe me. I changed banks.

Ellice B.

1/5

They sent me the wrong Certificate of Title for my car. They did not apologize and said they would not submit the paperwork to get the correct title for my paid off car until I handed over the wrong title (my car also but not paid off that I continue to make payments on although I am holding the title) and wait 2-3 weeks! If they would have been apologetic and more professional about their huge mistake this could have been solved quickly. It really is about customer service.

Bre

1/5

I would give them no Star’s if I could. One of the worst banks ever. Customer service is absolutely horrible and the call center is beyond uneducated. Don’t choose this bank they will try to screw you over. Luckily I’m a law student and now how to defend myself against people like this. Absolutely horrible. They need to be shut down. The manager Michelle was horrible and rude. Will not ever bank with them again. Plan on taking them to court that’s how bad it is.

Mr. V.

5/5

This place makes obtaining a loan so fast and easy and you don't even have to have perfect credit. Although I have a decent credit score, I do have a few blemishes from the past. Usually lenders always question me about theses blemishes and I have to give an explanation. Well, Kings Federal Credit Union looked passed that with no questions asked. My loan Officer Jerrett Johnson was amazing and moved so fast that within hours I had a check in my hand to pay for the RV that I wanted. I am extremely satisfied!!

Alan B.

4/5

It sure has been frustrating trying to do anything online during the pandemic. I finally got hold of someone on the phone to straighten it out but now a few days later the online access is out again : ( I'd give them 5 stars of it wasn't for this problem.

xyedl A.

5/5

Kings FCU helped me out a lot. Fast response with outstanding customer service! Thank you very much!