Top Tier Plumbing and Rooter LLC - Grand Terrace, California

Nyoka G.

We had a great experience with this company. Rudy was our plumber and he advised us the sink was draining slowly due to the old garbage disposal being gunked up and clogged. The battery on the disposal was also giving out so we opted for replacement. After replacement we had no issues with the sink draining and the disposal runs perfectly.

The dishwasher drainage hose was bent in half and every time we ran the dishwasher it would spray out of the air gap trap up by the faucet and completely flood the counters even spilling onto the floors. It would also leak underneath the sink. A new bendy drainage hose was installed and Rudy made sure all the seals were secure in the piping under the sink. We ran the dishwasher to be sure and had zero leaks up top and underneath the sink. After the first visit the leaking was better, but not 100% resolved, but the owner Nathan was gracious and had Rudy come back next day to completely resolve the issue. The connections for our sink/disposal/dishwasher were a bit odd and tough to get set up correctly, but they made it happen. Price was reasonable considering all the work they did. Thanks to both Rudy and Nathan!

Shannon S.

First class operation. These guys replaced 3 toilets for my mom in an afternoon including new angle stops and supply lines. They left no mess or trace that they were ever there. Mom is never happy with anyone that does anything for her. She had zero complaints and only praised them for the professionalism and quality. Thanks guys you made my life easy since I scheduled you to do it for her . 💯thanks.

Patti R.

Needed some additional work done. Frank arrived on time and provided very courteous professional service. Work was completed efficiently and clean up was great. This is an excellent company with consistently good service.

Office was very helpful in setting up the appt. They have a great notification system with Information on the repairman. Josh was on time, courteous and knowledgeable. His work was perfect. Definitely would use their services again. Highly recommend.

Rebekah S.

Great experience! their Technicians were friendly and was able to figure out the issue and provide a quote that was half the price compared to a different company. The technicians fixed the issue and even tried to clear the mess the other plumbing company left behind. Top Tier plumbing is the company I will be calling first for all my plumbing issues.

Christina W.

I can't say enough good things about Frank the tech and his supportive supervisor! Frank was incredibly patient and professional throughout the entire process. Even when unforeseen issues on my end caused delays, Frank remained understanding and accommodating. He had no problem waiting, coming back, and ensuring the job was done right. His dedication, patience, and professionalism truly stood out. I deeply appreciate his effort and would recommend Frank to anyone in need of a reliable plumber!

Chermel W.

The service I received was excellent. My technician, Christian, although new to the company, demonstrated strong skills in both plumbing and customer service. My garbage disposal was leaking, and after inspection, it was determined that it needed to be replaced.

Initially, the quoted cost was on the higher end. However, Christian exemplified great customer service by reaching out to his boss to negotiate a lower price. While they were gracious enough to reduce the cost, I still feel that the final price was higher than necessary, especially considering that the replacement garbage disposal cost around $150 and the installation took less than 30 minutes.

I assume their prices are competitive.

Nathan T.

Top Tier is exactly what you get with these guys!! After getting price quote after price quote on a water heater, some of the guys would just look at it from 20 feet away and quote an insane quote. But not Top Tier, they took the time to go over everything and really made me feel valued. And when the installers came to replace the water heater, um WOW!! Not was it fast but they were friendly and extremely efficient. I usually fix things on my own but for now on I'm just gonna give Top Tier a call, I know I'll get great customer service and Top Tier work. Thank you so much for all your expertise and hard work.

Tricia N.

I had fabulous service with Alan from Top Tier. He was very professional, friendly and handled the work quickly and with expertise. He always communicated what was happening with the job, keep me in the loop with timelines and answered all of my questions patiently. He did
A great job, went above and beyond and was a pleasure to work with.
My dog Sam loves him too.