Digital Dental Solutions - Orangevale, California

Introduction to Digital Dental Solutions

Located at 6105 Main Ave #1, Orangevale, CA 95662, United States, Digital Dental Solutions stands out as a specialized IT service company catering uniquely to dental offices. With a contact number 916-458-6210, they ensure that their clients can reach out for immediate support when needed. Their online presence is robust, offering a professional touch at ddstech.com, where you can explore their services and learn more about their expertise.

Key Features and Services

Digital Dental Solutions offers a range of specialized services including Computer Consulting and Computer Service. Their portfolio reflects a deep understanding of the unique IT needs of dental practices, ensuring that their clients' technology systems run smoothly and efficiently. They pride themselves on their responsive support, understanding the critical nature of uninterrupted operation for dental offices.

One of the standout features of Digital Dental Solutions is their commitment to customer service, exemplified by their quick response to emergencies, such as sending a technician, Steven, to a client's location, even from a considerable distance, to resolve issues promptly. Their ability to collaborate with vendors for comprehensive setups further underscores their comprehensive service offering.

Accessibility and Additional Information

For those considering visiting their premises, Digital Dental Solutions is wheelchair-accessible, with a designated car park and entrance ensuring ease of access for everyone. This thoughtful inclusion reflects their commitment to serving their community inclusively.

Customer Opinions and Reviews

Gathering insights from their customers, it's clear that Digital Dental Solutions has made a significant impact. With 24 reviews on Google My Business, their average rating stands at an impressive 4.7/5. Clients appreciate their exceptional backup systems, responsiveness, and the ability to communicate effectively with other vendors. The reasonable pricing, coupled with the exceptional service provided by technicians like Steven, has led many to declare them the best IT company for dental offices they've encountered.

Recommendation

If you're a dental office looking for reliable, specialized IT support that understands your unique needs, Digital Dental Solutions should be at the top of your list. Their commitment to excellence is evident in their high customer satisfaction rates and the positive feedback they've received. Don't let unexpected technical issues disrupt your practice; reach out to them through their website ddstech.com to schedule a consultation or discuss your specific needs. With their comprehensive services and dedication to customer care, your dental practice will benefit from their expertise.

👍 Reviews of Digital Dental Solutions

Priyanka K.

5/5

Digital Dental Solutions is a rare IT services company for dental offices. They have an amazing back up system, which is so necessary in these times. They are very responsive. They understand how expensive it is for a dental office to be closed even for a few hours. We had an issue and they sent an amazing tech, Steven, right away. He came from two hours away and also communicated with Comcast to make sure our issue was resolved.
They even communicate with all our vendors to help set up.
Their prices are also reasonable.
I have tried several IT companies, but they are by far the best.

Ash V.

5/5

I have known Matt and his team at DDS Tech for many years. They are an outstanding team of professionals. As a Dentist, I work with many women and its is not easy to have a tech team be supportive of the needs of all our team members. Our phone calls are always answered in a polite manner and issues handled promptly. Recently, I moved 2 of my locations to newer facilities. Each move went on so smooth and seamless because of the meticulous planning and great attention to detail provided by the team at DDS under the leadership of the cool headed Matt Kroff. Their pricing is very reasonable for the outstanding work they do.
I would enthusiastically recommend them to any and all of my professional friends.

David W.

5/5

Been with this company for nearly 14 years. We have grown as a practice, gotten use out of the servers and needed tech upgrades through the years. The team has always helped me find solutions that meet our needs. I highly recommend Digital Dental Solutions to anyone who desires a serious solution. Especially with cloud back up, IP phones, CBCT, and a digital office - ensuring the systems are efficient and dependable has been critical. Thank you to the team for being there when we need you and keeping us going.

theri Z.

5/5

Thank you DDS TECH for an organized and seamless start-up transition and your support!! Your knowledge with Open Dental and other software systems makes your company stand-out above the rest!! Another HUGE kudos for you...YOUR TEAM ACTUALLY ANSWERS THE PHONE!!! This should be a 10 star review!!! It is so refreshing to know DDS TECH is our safety net and is always just a phone call away; and assists us rather quickly. Your team is friendly, efficient, and knowledgeable. We are so fortunate to have been referred to you! Thanks again - Theresa @ Franck Family Dental in Rocklin, CA!!!

Sam N.

5/5

DDS is the absolute best IT company! The level of competency, promptness, geniality, and patience can not be beat. The team at DDS is obviously hand picked because each employee there is a stellar representative of what providing great customer service means.

Baban M. D.

5/5

My Dental Spa has been using Digital Dental Solutions for all of our IT needs for a few months now and couldn't be happier! They respond to all inquires in a friendly and timely manner and don't give up until they find a solution. I would highly recommend their services!

Michael O. D.

5/5

We are a single doctor private practice and new customers of Digital Dental Solutions. They helped us with updating Dentrix, our firewall, and phone system (Weave). On their first visit to our office Matt & Tom did a comprehensive assessment of our tech needs and IT security and identified several areas we could improve. They are always responsive by email and phone which is important with IT needs since you never know when they may come up. We highly recommend Digital Dental Solutions.

Jason S.

5/5

For any dental office that is looking for an IT who knows what they’re doing I cannot give Digital Dental Solutions a higher rating. They have met every expectation that I have and then some. The quick to respond the troubleshoot issues quickly and come up with permanent solutions. I couldn’t imagine doing business without the as our team. Not to mention that they are good people as well. A+++