Umetech, Inc. - Temecula, California

Clara B.

Ken and his team at Umetech, Inc. handle all of our IT services from start to finish - everything from installing new computers to managing our IT security. What's most important is that they keep us operational and secure every single day, protecting us from outside threats while maintaining full functionality.

They're incredibly responsive with 24/7 support available, and Ken always encourages direct contact for any needs we have. They address issues as soon as we notify them, and their after-hours support line ensures we're never left without assistance. Having inherited them as our managed IT provider when I joined the water district, I see no reason to look elsewhere. They do a fantastic job keeping our systems running smoothly and securely and I wouldn't hesitate to recommend them to any business looking for the best possible IT cyber-security services.

Joann M.

We've been working with Ken and Jeremiah at Umetech since 2011, and they've consistently stayed ahead of our IT needs as we've evolved. It's been a fantastic experience! From replacing rooftop satellite dishes to enabling seamless remote work across multiple locations, they stay on top of it all. What's impressed us most is their proactive approach; they often address potential issues before we even have to ask. As a civil engineering consultancy that's relocated from California to Colorado, we depend on their services to work effortlessly regardless of location. Whether we're in Europe, Hawaii, or at home, there's never been a blip in our ability to access files, integrate new programs, or stay connected. They've expertly handled our transition to cloud storage, system backups, and security measures.

We appreciate that we can simply turn on our computers and know everything is protected and up-to-date, giving us the freedom to focus on our work instead of IT concerns. After 13+ years, they still provide that consistent, reliable service that lets us run our business smoothly from wherever we might be. For anyone needing IT support that truly enables location independence, I can't recommend them highly enough.

Curtis G.

Ken with Umetech IT services is incredibly giving with both his time and expertise - he genuinely cares about building long-term business relationships beyond just business. After meeting through a health mentorship program, he helped our small team at Certified Health Nut develop an affordable IT security plan that made sense for our needs.

His team implemented everything from email spam filters to secure SharePoint file sharing and OneDrive file sharing, plus computer monitoring services to alert us of any IT security issues. Ken is extremely reliable and proficient, always having a team member ready to help when needed. What really stands out is how he approaches business relationships on a personal level, offering valuable advice that extends beyond just IT security. It's rare to find someone who brings both professional excellence and genuine personal investment to their IT services.

S. R.

We've trusted Ken at Umetech with our IT support needs for over 30 years, from managing our family farming business's complex IT systems to currently protecting our assets in next phase of operation. What impresses me most is how he has stayed cutting-edge throughout the decades while maintaining the same responsive, reliable IT service.

Ken has a rare gift for explaining technical concepts – he can articulate things at exactly the level needed, without getting frustrated or too textbook. He patiently talks you through everything until it makes sense. His guidance on cybersecurity and system protection has been invaluable. We completely defer to his IT expertise because he's proven time and again that he knows exactly what our business needs to stay secure and efficient.

Dee C.

Umetech handled our transition from an in-house IT department to their external services without a single flaw. They were exceptional during the migration process - taking the reins and managing everything from our DMS and factory websites to third-party systems for our dealership. Their professionalism and efficiency continue to impress us daily. When we submit a ticket, we receive confirmation within minutes that it's been dispatched, and issues are often resolved just moments later. Coming from a background with three internal IT staff members, I can confidently say switching to Umetech to support our company's IT needs was the best decision we've made. Their entire staff is highly professional and has made our IT management completely hassle-free.

Jason N.

Working with Ken at Umetech has been an eye-opening experience! We thought our car dealership was well protected, but after switching from in-house IT support to a trusted managed IT service provider, we discovered we weren’t nearly as secure as we thought. Umetech quickly identified and fixed critical vulnerabilities in our email system and created a much more secure user interface for our dealership. Their comprehensive expertise in everything from Dealer Management Systems (DMS) to phone systems is impressive. They’re hands-on, responsive, and always address issues immediately. What really stands out is how thoroughly they’ve cleaned up and protected our entire IT infrastructure with top-tier cybersecurity solutions.

Having experienced their expert IT support firsthand, I've already recommended Umetech to other car dealerships in need of reliable IT services and cybersecurity protection. We’re 100% sticking with them and would absolutely recommend them to any business looking for professional IT support, cybersecurity, and IT consulting services.

SLRIWA

Utemech has completely transformed the way we use technology, providing us with a more secure and reliable computer network since we started using their services. Their team has been instrumental in a variety of projects, including updating our website, ordering IT equipment, upgrading our phone system, and even coordinating our office move to our current location while planning for our future move.

Their proactive approach and expert solutions make a noticeable difference in our day-to-day operations. The customer service from Ken, Jeremiah, Nick, Logan, and the rest of the team is exceptional—always responsive, professional, and committed to delivering the best IT support.

If you’re looking for a trusted IT service provider in Pauma Valley, CA, Utemech is the team to call. They bring a level of expertise and care that sets them apart in the industry!

sam M.

From handling common IT threats to protecting against sophisticated cyber threats, Umetech has proven invaluable to our operation in Southern California. As we outgrew having an on-call IT person, they stepped in with comprehensive services - everything from dark web monitoring and email filtering to setting up our entire network infrastructure when we moved facilities. We appreciate how their IT team handles complex IT needs while speaking in easy-to-understand terms. They patiently help clarify what we are asking for. Their team also maintains detailed notes about our systems, ensuring seamless support no matter who takes our calls.

We need more than basic IT support and Umetech's responsive team, remote monitoring, and proactive security measures give us confidence we're staying protected against today's online predators. With enterprise-level security and reliable IT support in California, Umetech ensures we stay secure in an increasingly digital world.